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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
875 Reviews

875 Reviews of AutoNation Ford Frisco - Service Center

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September 28, 2022

online appointment is easy, repair is fast and I got timely update, free ride after drop the call. More

by dushixiong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 03, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 28, 2022

I needed an Oil & Filter change for my Ford F150 and with no appointment, I got it done quickly. Daisy, my service advisor, was extremely helpful, she explained to me all the maintenance needed for my truck More

by dobiian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daisy
Oct 03, 2022 -

AutoNation Ford Frisco responded

Hi Dobiian, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2022

I made an oil change appointment a week ago and yesterday when I brought the car, they made me wait 2 hrs to find out the had not ordered the filter. They told me it would take 30min to get the filter and th More

by Veronica Odio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lorri
Oct 02, 2022 -

AutoNation Ford Frisco responded

Hi Veronica, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

September 27, 2022

did a good job and was on time courteous and polite ,no complaints coffe good ty More

by belosic1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike
Oct 03, 2022 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Thank you Kyle and Sean for your assistance, Ken Thank you Kyle and Sean for your assistance, Ken More

by KENTRIMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Sean
Oct 01, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 26, 2022

Easy scheduling, courteous and friendly phone manner. Excellent customer service, informative of repairs and cost. Ready when promised and easy checkout! Will definitely use again! More

by MHapes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Canfield
Oct 01, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 24, 2022

Very happy to say that AutoNation has gone above and beyond on the 2 service appointments I have had for my Maverick. Quicker than promised, updated during service and really friendly. More

by katirank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep
Sep 28, 2022 -

AutoNation Ford Frisco responded

Hello Katirank, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2022

Alexander was great, helped with with everything I needed during the order process and was prompt on responses More

by Big truck 350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Sep 28, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

Professional and pleasant. Glad we bought a car here and use the service as well! More

by Allysonca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 28, 2022 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 22, 2022

I made an appointment for service I got my car same day very happy with service More

by zee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
Sep 26, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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