Back

AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
855 Reviews

855 Reviews of AutoNation Ford Frisco - Service Center

Sort by
August 03, 2022

Shawn and his team took great care of my F150. I have been a little concerned since my long-time service advisor left a few months ago. However Shawn has made me more comfortable with using Auto n More

by Lglover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 05, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (972) 763-5523 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 01, 2022

No follow-up when they say they will call. Customer has to call for reminder More

by Do Better
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No comment
Aug 03, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 31, 2022

I recently had our truck serviced at the dealership due to a problem that arose unexpectedly. The service manager and Director did a terrific job and made it as painless as possible. More

by Hsheehan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Evans
Aug 03, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2022

Ryan at AutoNation Frisco was great to work with. He had me in and out within an hour for my Mustang's oil change. I will continue to use this service center for as long as I own my Ford! More

by robertmclure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 03, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2022

Even though it took them a while to get it diagnosed, the work was well done. Also, the customer service was very prompt and polite. More

by sarahwing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer
Aug 02, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2022

Crisp customer service with ongoing updates about my vehicle. Knowledgeable and friendly service advisors, Clean and spacious waiting area. More

by Sherrijsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 02, 2022 -

AutoNation Ford Frisco responded

Hi Sherrijsb, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2022

Corey was great helped me out a lot and if he didn’t have the answer for someone who did. Will definitely be back. Thank you Corey! More

by goozersmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey
Aug 02, 2022 -

AutoNation Ford Frisco responded

Hi Goozersmom, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2022

Went in to get my oil change and Jena took good care of me. Much appreciated More

by Gregg12336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jena
Aug 02, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

I was quite happy with the prompt and quality of service, and Mr. Fabian's professionalism. More

by sonytol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Fabian
Aug 01, 2022 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need help, just give us a call. Happy motoring!

July 27, 2022

Jeremy Rocks! ! He took the time to listen to questions and concerns then provided much needed expertise, which helped make the right decision. More

by rico1733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Canfield
Jul 31, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

...
44
...