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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
855 Reviews

855 Reviews of AutoNation Ford Frisco - Service Center

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July 26, 2022

Great service. Was given updates about the service. Given a ride to and from the dealership More

by papayaw_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 29, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 22, 2022

Very good service, very good front desk, good pricing, good scheduling, fair attention to detail More

by Jdallal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 25, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 19, 2022

I had an appt At 9:30am today and was greeted by Jeremy Canfield.. at AutoNation Ford in Frisco Service dept.. he was awesome.. More

by Kaymartin61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Canfield
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2022

It’s excellent service I would like to extend the after factory service please let me know if it’s available More

by azizmatari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 19, 2022

Service advisor Ryan Townsley was very attentive to the servicing of my 2015 Explorer. He kept me apprised of the progress as I elected to wait in the lobby while the work was being done. The wait time was More

by Larry.parsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Townsley
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 18, 2022

Service technician was friendly and service was performed in a timely manner. I was advised up front before any work on how long the process could take. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hello Ryan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

Very disappointed, scheduled recall work, dropped the car off and at the end of day they said they didn’t have the part. The recall was to replace a bushing, you would have thought they would have checked t More

by Bob
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Can’t recall, but manager provided nothing useful as well….
Jul 21, 2022 -

AutoNation Ford Frisco responded

Hi Bob, thank you for taking the time to share your feedback with us. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 763-5523 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 15, 2022

All staff was really friendly and competent. I like the professionality of all the people at Auto Nation ford in Frisco. They never let me down. Thank you! More

by Ford edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 18, 2022 -

AutoNation Ford Frisco responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 15, 2022

Great service and they provide a Lyft for you while your car is being serviced! The team at ANF did an excellent job for me and Ryan was very efficient and listened to what I needed. Thank you ANF! More

by rigdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 18, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 15, 2022

Recall inspection completed in one day. However, was earlier quoted a price on another service and when I arrived, was quoted a price 300% higher by an inexperienced service advisor. This w More

by martindsolomonmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 19, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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