AutoNation Ford Frisco - Service Center

Hey their, first time taking my vehicle and the staff treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle o treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle out, other than that i’ll say autonation frisco is a good place. Thanks More

I’m not one to leave reviews but I felt like I was put out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big adult purchase at 27 buying a late model expedition for my family and I purchased all the warranties available. Sure I’ve had to use the wheel and tire package a couple of time which has paid for itself, but when my vehicle started smoking at a traffic light I thought I was lucky that I was 3 min from the dealership. I was wrong… 7 days to just see the vehicle is not acceptable, I was in a bind so I left it, next day I have to get it towed to a GoodYear and they have me up and running in 3 days. I will never return to this dealership for any reason, luckily I did purchase Autonation warranty but had to pay and additional $300 because it was not an Autonation facility. I get we are in different times but 7 days is not acceptable… all they guys at the service desk were nice but was dissatisfied when they could find my keys for over 20 min. More

The dealership is awesome; each time I have went in for maintenance I was greeted and set up for my services and allowed to used my rewards. All the customer service agent are great and efficient. maintenance I was greeted and set up for my services and allowed to used my rewards. All the customer service agent are great and efficient. More

I was checked in right on time for my appointment. I received updates while waiting and great customer service. received updates while waiting and great customer service. More

Rickey took great care of my vehicle and kept me updated on a weekly basis of the repair progress. on a weekly basis of the repair progress. More

Always great work, quick and informative.Been coming to Always great work, quick and informative. Been coming to Frisco ford for years and trust them! Always great work, quick and informative. Been coming to Frisco ford for years and trust them! More

Always great service! Love the Ford Pass Rewards . The waiting room amenities are always nice also. waiting room amenities are always nice also. More

I have always had good service from this dealership. The service department personnel are courteous and friendly. My vehicles have received great service. I will continue to bring them back here for ser service department personnel are courteous and friendly. My vehicles have received great service. I will continue to bring them back here for service. More

Fabian was very professional and productive in handling my needs on my F-150 pickup. The work was done on time and he got me back on the road my needs on my F-150 pickup. The work was done on time and he got me back on the road More