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AutoNation Ford Frisco - Service Center
Frisco, TX
853 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
853 Reviews of AutoNation Ford Frisco - Service Center
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February 01, 2022
Always great work, quick and informative.Been coming to Always great work, quick and informative. Been coming to Frisco ford for years and trust them! Always great work, quick and informative. Been coming to Frisco ford for years and trust them! More
by Lmeegan
Employees Worked With
Fabian
February 01, 2022
Service guy was very nice. However the job the fix on the roof racks is a JOKE!! There is still a gap and it does not look clean. Ford should of given the option for roof rack delete. I will never ever ever roof racks is a JOKE!! There is still a gap and it does not look clean. Ford should of given the option for roof rack delete. I will never ever ever buy another ford based off of this and I have had fords all my life. More
by quadkeys
Employees Worked With
Service guy
February 01, 2022
Rickey took great care of my vehicle and kept me updated on a weekly basis of the repair progress. on a weekly basis of the repair progress. More
by jdste721
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
January 25, 2022
I have always had good service from this dealership. The service department personnel are courteous and friendly. My vehicles have received great service. I will continue to bring them back here for ser service department personnel are courteous and friendly. My vehicles have received great service. I will continue to bring them back here for service. More
by Texstock47
Employees Worked With
Elmer Perez
January 23, 2022
Took the dealer 7 days to look at my truck. No response from the service department. I called and left countless voicemails. Crickets. When I did get my truck back it was dirty. I didn’t bring it in th from the service department. I called and left countless voicemails. Crickets. When I did get my truck back it was dirty. I didn’t bring it in that way. Worst experience I’ve ever had with a dealer. I won’t be back. More
by Jeremypasquill
Employees Worked With
Don’t know
January 19, 2022
The wait was a bit longer than expected seeing that I booked my appointment early enough to get in and out. Needless to say I drive from Fort Worth just for bc I like their services. booked my appointment early enough to get in and out. Needless to say I drive from Fort Worth just for bc I like their services. More
by bjacobs2429
Employees Worked With
Sydney Thorp
January 18, 2022
as far as i can tell the work/service done on the car was good but the communication between the service advisor T. Doyle was terrible. I would use the dealership again as long as i could use a different se good but the communication between the service advisor T. Doyle was terrible. I would use the dealership again as long as i could use a different service advisor. 2 weeks leading up to the appointment i started trying to communicate with him regarding a rental car and never got a response. when i got to the dealership to check iin i questioned him about the rental car and he told me it would be that afternoon...again nothing. Terrible communication. More
by lmcclure
Employees Worked With
T. Doyle, Service
