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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
874 Reviews

874 Reviews of AutoNation Ford Frisco - Service Center

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February 02, 2022

I was checked in right on time for my appointment. I received updates while waiting and great customer service. More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not deal with Sales department.
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Feb 07, 2022 -

AutoNation Ford Frisco responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

Rickey took great care of my vehicle and kept me updated on a weekly basis of the repair progress. More

by jdste721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
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Feb 05, 2022 -

AutoNation Ford Frisco responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

February 01, 2022

Always great work, quick and informative.Been coming to Always great work, quick and informative. Been coming to Frisco ford for years and trust them! More

by Lmeegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
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Feb 05, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 01, 2022

Service guy was very nice. However the job the fix on the roof racks is a JOKE!! There is still a gap and it does not look clean. Ford should of given the option for roof rack delete. I will never ever ever More

by quadkeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service guy
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January 26, 2022

Always great service! Love the Ford Pass Rewards . The waiting room amenities are always nice also. More

by Love my truck!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Gooding
Report | Print
Jan 31, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2022

I have always had good service from this dealership. The service department personnel are courteous and friendly. My vehicles have received great service. I will continue to bring them back here for ser More

by Texstock47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Perez
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Jan 28, 2022 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Frisco

January 24, 2022

Fabian was very professional and productive in handling my needs on my F-150 pickup. The work was done on time and he got me back on the road More

by barry972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabain
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Jan 27, 2022 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Thank you, and have a fantastic day!

January 23, 2022

Took the dealer 7 days to look at my truck. No response from the service department. I called and left countless voicemails. Crickets. When I did get my truck back it was dirty. I didn’t bring it in th More

by Jeremypasquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
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Jan 28, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5523. We would appreciate the chance to turn your experience around.

January 22, 2022

Went there for a part. Guy that helped me was very knowledgeable. I was in and out very quickly. Would reccomend More

by WVBOY304/412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young guy black hair
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Jan 25, 2022 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

Jan 25, 2022 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

January 19, 2022

The wait was a bit longer than expected seeing that I booked my appointment early enough to get in and out. Needless to say I drive from Fort Worth just for bc I like their services. More

by bjacobs2429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 23, 2022 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Frisco take our reviews very seriously. If you'd be willing to provide more feedback, please reach out to us at (972) 763-5523 so we can assist you further.

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