Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Katy - Service Center

Katy, TX

4.4
1,006 Reviews

1,006 Reviews of AutoNation Ford Katy - Service Center

Sort by
November 28, 2022

Tom McGee was very helpful and courteous I have used him for service for years.' More

by skhanson57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McGee
Report | Print
Nov 28, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at AutoNation Ford Katy! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 28, 2022

Very helpful, knowledgeable, keeps you up to date on the work has been done and the date of completion. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar and Mr. Sanchez
Report | Print
Nov 29, 2022 -

AutoNation Ford Katy responded

Hello Judy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2022

Excellent, professional and prompt service. Giovanni Ricciardi is the quintessential professional! Thank you, Auto Nation FORD...best dealership in Texas! JC More

by Conwayjg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Ricciardi
Report | Print
Nov 27, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 25, 2022

Brandon Diaz helped me with my services at Autonation Katy. He did excellent and was very kind and knowledgeable. I always have a great experience at this location. More

by cassiematter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Report | Print
Nov 26, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 24, 2022

I was early on the schedule appointment and they took me right in. The service person looked up my chart and saw what I needed. I was in an out. In a timely manner. More

by Carom06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Nov 25, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

November 24, 2022

Fast service as usual. Always easy to schedule or walk in. My go to dealer for service. More

by Djmck832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 25, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 24, 2022

They did a great job. I had a tire issue and I went in without an appointment and they took care of everything in a reasonable amount of time. More

by dtaylor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Randy
Report | Print
Nov 25, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 22, 2022

Pretentious and rude service personnel. Not customer service oriented and personally a bad attitude. I believe the dealership does not condone or know this person’s behavior but it is in th More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni
Report | Print
November 22, 2022

This is always a professional experience. The timeliness. Professionalism of staff, short waiting time, clean environment and excellent shuttle service. Daniel Larenti is always phenomenal. More

by Ema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Larenti
Report | Print
Nov 23, 2022 -

AutoNation Ford Katy responded

Hello Ema, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 21, 2022

I brought my Ford Escape in for a recall repair, and it was ready when they said it would be. More

by Ken
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel D’Laurenti
Report | Print
Nov 23, 2022 -

AutoNation Ford Katy responded

Hi Ken, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

1
...
30
31
32
...
101