AutoNation Ford Katy - Service Center

I had a very good experience when I had my vehicle serviced and all my questions were answered. serviced and all my questions were answered. More

David was very helpful assisted with what I needed . He explained what was going to be done on this visit how long it was going to be. I requested the shuttle to be dropped off. it was only about an hour explained what was going to be done on this visit how long it was going to be. I requested the shuttle to be dropped off. it was only about an hour or two later received call, car was ready. price was reasonable. More

Very helpful and got the repairs done quickly. Very good experience overall. Will definitely use them in the future experience overall. Will definitely use them in the future More

A good place to buy used or new cars. Their inventory is very impressive. Give them a shot! very impressive. Give them a shot! More

I arrived early and was taken immediately. The recall problem on rear camera was corrected. I also received an oil change. Expected to leave car overnight but it was completed in 2 hours. A car wash w problem on rear camera was corrected. I also received an oil change. Expected to leave car overnight but it was completed in 2 hours. A car wash was also provided. Dustin was very attentive and his service was fantastic. More

I had a "Service AVANCE TRAC" Caution Message that appeared every time I applied the brakes. Scheduled an appointment with the Service Department and Randy was my Service Advisor. After explaining wha appeared every time I applied the brakes. Scheduled an appointment with the Service Department and Randy was my Service Advisor. After explaining what was happening, I also stated that I needed the scheduled oil change to be performed. That same evening, Randy called and stated that the service department had troubleshot the caution message to a faulty Electronic Brake Booster. The next morning, Randy call and stated that my truck was ready. I showed up, reviewed all of the documentation with Randy and then proceeded to drive home. I have had no discrepancies with the truck since. Randy provided EXCELLENT Customer Service, he ensured that all of my questions were answered and contacted me numerous times to keep me posted on the progress of the work being performed. I have stated before that I am a customer for life, from sales to service, AutoNation Ford cannot be beat. Keep up the EXCELLENT work! More

Service advisor Mark was great in dealing with the service of my truck. Will be back to see him. service of my truck. Will be back to see him. More

Excelente servicio: atencion y rapidez, además de la confiabilidad. Me encanta asistir al dealer por el profesinalismo de todos los asesores. confiabilidad. Me encanta asistir al dealer por el profesinalismo de todos los asesores. More

The service was great. I would highly recommend this dealership for anyone looking for a reputable company dealership for anyone looking for a reputable company More

David did a great job getting my truck taken care of even in a tough situation. Kept me informed and very professional. in a tough situation. Kept me informed and very professional. More