AutoNation Ford Littleton - Service Center

Clean store easy to find service area. Helpful agent. Reliable service. Good follow up on parts and price quoted. Helpful agent. Reliable service. Good follow up on parts and price quoted. More

They will not refund my $500. 00 deposit, they won't honor the warranty on my 1 year old battery. Been back to the dealership several times, no action on their part. I'd look at 00 deposit, they won't honor the warranty on my 1 year old battery. Been back to the dealership several times, no action on their part. I'd look at purchasing a Ford from another dealer. More

Worst experience ever, starting with when I picked up my vehicle. The windshield wiper fluid wouldn't work when I picked up the vehicle and it took six months to get fixed. Makes me wonder why I paid dealer vehicle. The windshield wiper fluid wouldn't work when I picked up the vehicle and it took six months to get fixed. Makes me wonder why I paid dealer prep fees. Over the six months to get it fixed the first part ordered was not the fix and another was required. The service rep left and I was not called, had to check up with the service department myself. Found out the last part ordered was lost and the process was started again. The same things happened, nothing was learned from what I assume would be a status report on the repare. In the past I have had excellent service here on my Explorer that went 368,000 miles. But no one from that time is left and I will not be dealing with you again. More

Virtually impossible to speak directly with service desk. When initially calling to schedule an appointment your call is put on hold for an unacceptable time. When initially calling to schedule an appointment your call is put on hold for an unacceptable time. More

New tires were purchased at AutoNation Ford Littleton on 7 Nov 2020 at 72,147 miles. All previous tires over the vehicle's life have been purchased there with no problems. From day one with this set 1 tir 7 Nov 2020 at 72,147 miles. All previous tires over the vehicle's life have been purchased there with no problems. From day one with this set 1 tire lost 1 psi per day, one tire lost 1/2 psi per day, and a third lost 2 psi per week. The 4th tire had no loss. Having to add air twice a week was a pain. This never changed. Of course, if the ambient temperature had a big swing, the loss was reflecting it. Every time I brought it in for service, no reason for this leakage was found. After only 16,000 in 29 months as it was difficult to drive the vehicle consistently, we agreed that I would receive one new tire free, and pay for the other three. That was 13 April, 2023 at 88,334 miles. Since then we have put over 6,000 miles on the car, and have never had to add any pressure to any of the tires. One big reason for buying tires there is the free rotation every oil change. At the last oil change Shawn Broussard said free rotation is no longer offered, although he gave it to me then as a courtesy. This policy change combined with the inability to find or fix an obvious tire problem will cause me to buy tires elsewhere in the future. Adam Solano told me several times that he did not have the equipment to find a subtle problem, and I should go to Discount Tires. More

This is the best dealership that I trust I've been to other dealers that just go through the motions with not so good results other dealers that just go through the motions with not so good results More

Josh was quick and very professional. He also made sure to cancel my recall appt. since the part would not have been in time so I am not wasting my time. Thank you for the great service. He also made sure to cancel my recall appt. since the part would not have been in time so I am not wasting my time. Thank you for the great service. More

The staff is always very welcoming and helpful. I have never had a problem of any kind when at this dealership. I have never had a problem of any kind when at this dealership. More

Great experience. My advisor went above and beyond to get my tire replaced under warranty. Thank you!! My advisor went above and beyond to get my tire replaced under warranty. Thank you!! More

John was very nice and great service. Helpful and got it done in a timely manner. Helpful and got it done in a timely manner. More