AutoNation Ford Margate

I got scammed big time! Purchased a 2-year-old Ford F-150 raptor with very low mileage from this dealership. Although mileage the vehicle had a wrap on it that the dealer re Purchased a 2-year-old Ford F-150 raptor with very low mileage from this dealership. Although mileage the vehicle had a wrap on it that the dealer removed in a very poor fashion. This resulted in the intelligent access/ keyless entry to be non-functional. Trim pieces on the door were falling apart. 10 minutes into the drive home from the dealership the vehicle showed a TPMS monitor fault. At the time of sale And IOU was declared for the failing trim pieces. Prompt notification was given to the dealer within 30 minutes of leaving the dealership about the TPMS fault as well as lack of keyless access. All of which both the car salesman (Noel Mercado) and used sales manager, Mathew were notified of. I was promised that all the issues would be rectified at a local dealership as I live over 200 miles from this particular AutoNation. Over 3 weeks later and both the salesman and the used sales manager continue to ignore my calls. None of the problems with the vehicle have been rectified. Overall these people are a joke, they sell faulty vehicles and do not stand by their word. When you spend nearly 70k on a vehicle, you would expect to get quality service from the dealership selling a 2-year-old car with 18,000 miles on it More

Great service, always looking out for the consumer. Shomari is the best. I like to have my Ford fixed and repaired by Ford. Shomari is the best. I like to have my Ford fixed and repaired by Ford. More

The dealership staff was very friendly, Jean was courteous and respectful. John was very helpful in finding the right truck for me. Would recommend them to anyone. courteous and respectful. John was very helpful in finding the right truck for me. Would recommend them to anyone. More

It appears that they have turned it around! Best service experience here in over 3 years. With Maria as my service advisor, I actually felt like she was my advocate, as opposed to previous exp Best service experience here in over 3 years. With Maria as my service advisor, I actually felt like she was my advocate, as opposed to previous experiences where it felt like I was bothering them to get my car serviced. She was pleasant, knowledgeable and very helpful. Also impressively, she was AVAILABLE! More

Maria in the Service Department at AutoNation Ford in Margate has gone above and beyond the call of duty. We were disappointed Florida's Grieco Ford Dealers. They kept out car for 8 days for a recall tha Margate has gone above and beyond the call of duty. We were disappointed Florida's Grieco Ford Dealers. They kept out car for 8 days for a recall that never got fixed. Their inconsiderate service department did not care about me or my valuable time. We decided to bring our new Bronco Sport to AutoNation Ford in Margate to get help with our vehicle issues & problems left by Grieco. Thanks to Maria and AutoNation for helping us with this variety of issues which included a the recall problem (never fixed by Grieco) and a transmission issues which led to a transmission replacement. Maria got the approval from Ford to cover the cost of the replacement. These issues on our 3 month old Bronco Sport were quite discouraging, but Maria and AutoNation got the problem fixed without hassles or long periods without our car. I would recommend AutoNation Ford Margate to everyone who wants a Ford or owns a Ford. Don't forget to see Maria for your service department needs. She is the example of how a service department should respect their customers and handle their issues efficiently and with a smile. We have so far had an excellent experience with Maria and AutoNation Ford Margate. More

Stay away of this business as they don't care about the customer's safety. They sold me a car with seized caliper, front brakes with 3mm or less and an old battery that was causing error codes. Clearly customer's safety. They sold me a car with seized caliper, front brakes with 3mm or less and an old battery that was causing error codes. Clearly they did not inspect 125 points as advertised. Made me drive a car from Margete to Jax on a seized caliper. The repairs I made and paid off my pocket were $1310.43 to have the vehicle be safe to drive! When I contacted them about the repairs and sent them the report from the dealership, they totally ignored me, Charles replied after two days saying they did inspect and when I asked for explanation about he never replied. The sales manager never bothered to reply. Customer service is very bad whenever they connect me to the sales of the dealership and I never get a reply. Customer relations never replied even after 9 business days that is ridiculous! They are behaving like a small shop not a dealership. More

Anthony, the service representative who assisted me was exceptionally, courteous, professional, knowledgeable and responsive. No pressure to sell additional services. He listened to all my.concerns and ad exceptionally, courteous, professional, knowledgeable and responsive. No pressure to sell additional services. He listened to all my.concerns and addressed them More

Been dealing with them for awhile. They make things relatively painless. Would have no problem recommending them. They make things relatively painless. Would have no problem recommending them. More

Horrible experience I already posted the negative Google review referred to it there J devigili it is under review referred to it there J devigili it is under More

Jomari is always very professional, helpful and understanding of the value of time. He is the best understanding of the value of time. He is the best More