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AutoNation Ford Margate - Service Center
Margate, FL
830 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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830 Reviews of AutoNation Ford Margate - Service Center
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August 05, 2025
I ordered a part with Ali in the parts department and I asked him questions about the part he went off on me on the phone because he claim today he didn’t have time for my questions and had to leave he hu asked him questions about the part he went off on me on the phone because he claim today he didn’t have time for my questions and had to leave he hung up on me so I went to autonation ford in margate and I asked for a manager but the manager was in a meeting . So I further proceeded to ask fellow employees in the front about Ali behavior and decided I will be following up with a lawsuit against autonation he abuses the policy Takes long lunches and doesn’t come back on time . He prevents other employees from going to their appointments because he springs things at the last minute and he has a short fuze and apparently causes problems for service and techs too they says they have to go to other people on parts to handle things because he doesn’t do his job correctly and in his defense Ali claims he’s only working there to get retirement this is somebody who is abusing autonation policy just because he’s hired there capitalizing off of salary pay when it’s people who works there who really need to take appointments or leave due to real family issues and complications .. like the employee at the front said somebody mom was in the hospital and Ali complained about it even though they say he’s off Saturdays . Autonation has to do something or else this will become a corprate issue lawsuit I will be filing against him if he’s not held accountable More
by Cherry G
Employees Worked With
Ali parts departments
August 05, 2025
Excellent Customer Service! Great Communication! Transparent Estimates & Reliable Repairs with Warranties! Quick Service! We Really appreciated the Uber ride Home and back to Se Great Communication! Transparent Estimates & Reliable Repairs with Warranties! Quick Service! We Really appreciated the Uber ride Home and back to Service Center while our car was being repaired! Thanks! More
by lorijosvrcek
Employees Worked With
Jose and his Service Tech.
August 04, 2025
If I could chose to never come to this location ever again I would but I am forced to come here as this is the only close location with a body shop. Firstly, if you have an appointment, doesn’t matter again I would but I am forced to come here as this is the only close location with a body shop. Firstly, if you have an appointment, doesn’t matter. They don’t care. Also the service advisor will probably not be there for you anyway. Also watch out for how much they charge you, does $300 for oil change sound right? No. Now here for recall and they are making me wait all day here instead of offering me a loaner to get me home to my own personal space. No I am stuck here waiting for an assessment when the body shop people aren’t even here and will probably be late. Issue is apparent they know they need to fix my car just give me loaner so I can be happy and leave and continue with my day. No, service advisors do not care. I am honestly looking at selling my ford and never looking at an Auto nation ever again. Came because a friend worked here, not anymore and I see why. Place sucks. More
by Annoyed
Employees Worked With
Auto Nation Ford
July 12, 2025
Mike was a great service representative. Had our 140,000 mile service done and he explained everything very well. Happy with the service and the care provided. Keep up the good work! Had our 140,000 mile service done and he explained everything very well. Happy with the service and the care provided. Keep up the good work! More
by blancaster201
Employees Worked With
Mike
June 10, 2025
AutoNation Ford Margate – 5 Stars! Mike and the service team did an amazing job! My warranty repair was diagnosed, completed, and my car returned to me in an impressively short turnar Mike and the service team did an amazing job! My warranty repair was diagnosed, completed, and my car returned to me in an impressively short turnaround time. The whole experience was smooth, professional, and stress-free. I’ll definitely be back—and I’ll be recommending AutoNation Ford Margate to all my fellow Ford owners! More
by Michael A
Employees Worked With
Mike
May 21, 2025
I always take my car in for oil changes at the Margate, Fl Ford AutoNation. I have gotten tires and a battery along the way. I feel I can always trust them to do the job right and they stand by their wor Fl Ford AutoNation. I have gotten tires and a battery along the way. I feel I can always trust them to do the job right and they stand by their work. Usually i wait in the lounge area for my car if its only an oil change and it is serviced as scheduled in under 2 hours. Recently I had a 10,000 mile checkup, tires rotated and oil changed. I highly recommend this dealership and service personnel. Service Rep Andrew was great to work with! More
by busyLady
Employees Worked With
Andrew was my service rep
May 12, 2025
Excellent job fixing. my car. Thank you Gio and thank you Maria. The mechanic did a great job and my new engine is wonderful. Thank you! my car. Thank you Gio and thank you Maria. The mechanic did a great job and my new engine is wonderful. Thank you! More
by vanlperry
Employees Worked With
Maria and Jim and Gio
