AutoNation Ford Margate - Service Center

Jose was very professional and explained everything great. Told me all the process from beginning to end and explain also the prices. great. Told me all the process from beginning to end and explain also the prices. More

Jeffery in the service department has been exceptional with assisting my wife and I correcting issues with our 2015 Escape! The last visit for our AC problem, not only did they correct the problem, but no with assisting my wife and I correcting issues with our 2015 Escape! The last visit for our AC problem, not only did they correct the problem, but noticed a check engine light on. They diagnosed the problem, determined it was covered by my warranty, notified me, and corrected the problem promptly! Communication was above and beyond!! More

I had a problem with my battery the day prior. AAA checked it and advised that I needed a new battery. I also had another issue and decided to take it to Ford and asked that they change the batter AAA checked it and advised that I needed a new battery. I also had another issue and decided to take it to Ford and asked that they change the battery and check the COWL since I heard a noise. The tech advised that there would be a $179 check fee. No problem. I was then advised that they checked the battery and confirmed that I needed a new battery. I already knew that. But also that it would be $179 again to check the cowl. I advised that I didn't need the battery checked because I already knew that was an issue and to only change it. After the back and forth, I ended up paying $350 for a battery and the cowl was not checked or fixed - which defeated the purpose of me taking it to a Ford dealership. Issue: I already knew the battery was a problem - only asked that it be changed. Issue: Asked to check cowl for another fee. The fee should have been used to check the COWL, not the battery. I already knew that it needed to be changed. Not pleased. I will not take my Explorer to a Ford dealership again because it was all about the money and not fixing my problem. More

Great service experience! Needed a rental while car was getting g a new rear axle and they took care of all the details for me! Needed a rental while car was getting g a new rear axle and they took care of all the details for me! More

Service writer Brandon was very helpful and fast to get me out of there for my oil change me out of there for my oil change More

The Service Rep, David, was very helpful and took the time to explain in detail what was happening with my service. time to explain in detail what was happening with my service. More

Clean , good waiting room , Pleasant writers ,good parts counter , vending machines a bit pricy , good coffee counter , vending machines a bit pricy , good coffee More

Kadeem provided the best a professional can offer - he kept me posted at all times regarding the repair status of my Ford Explorer - As always my experience was painless and with Complete Satisfaction. kept me posted at all times regarding the repair status of my Ford Explorer - As always my experience was painless and with Complete Satisfaction. More

It was a quick and painless experience the staff was very knowledgeable and professional I was in and out. knowledgeable and professional I was in and out. More

Kept me updated on status of work being done. Ordered additional parts to be replaced and explained time frame they should be received and will be in touch to schedule repair when received Ordered additional parts to be replaced and explained time frame they should be received and will be in touch to schedule repair when received More