ALM Ford Marietta

I had a different expectation going in, but their fresh approach and warm attention gave me a different impression. The sales staff were genuinely kind, and that made the experience stand out in a good way approach and warm attention gave me a different impression. The sales staff were genuinely kind, and that made the experience stand out in a good way More

I got a solid sense of what they had available and never felt lost trying to figure things out. The way they explained everything was clear and made the next steps for getting the car easier to understand. felt lost trying to figure things out. The way they explained everything was clear and made the next steps for getting the car easier to understand. More

ALM Ford and advisor Sean Dunlap are the benchmark for all dealer service centers, the kind of service and attention to detail that I would like to expect and have rarely encountered for as long as I can all dealer service centers, the kind of service and attention to detail that I would like to expect and have rarely encountered for as long as I can recall, my '24 Raptor 100% will not be going anywhere else. More

The information made the car and its options easy to consider, while the invitation for a test drive felt like a nice opportunity without creating pressure to make a decision. consider, while the invitation for a test drive felt like a nice opportunity without creating pressure to make a decision. More

The sales reps were very kind, and I appreciated how much attention they gave me. After I reached out, their response was warm and personal, and they even invited me to take the car I liked most for a test d attention they gave me. After I reached out, their response was warm and personal, and they even invited me to take the car I liked most for a test drive. More

The first impression was a good one. I had the chance to look thought several vehicles from the make that cough my attention. Good Customer service. I had the chance to look thought several vehicles from the make that cough my attention. Good Customer service. More

Stay away. They are a total bait and switch operation. They refused to honor their internet price and wanted to charge over $5,000 more than the internet price. They are a total bait and switch operation. They refused to honor their internet price and wanted to charge over $5,000 more than the internet price. They said it was because I wanted to use the Ford motor credit for the financing. Go figure. They said they had to add $5,000 back onto the price because I wanted to use the Ford credit. Totally ridiculous. That $5,000 figure was exactly the amount of the add-ons that they wanted to charge me for and I refused. Georgia law requires they don't charge for dealer add-ons if the client does not want them. The management said I was confused but it was all about bait and switch. I will be reporting them to the Federal trade commission for deceptive practices. They called later trying to sell me the car for any price I wanted after I complained. I told him I was there ready to buy and they tried to charge thousands more than the internet price. I said you're too late. Don't believe their internet prices whatsoever. More

Whorever answered me did so almost instantly, which I did not expert. Their friendly tone made me feel comfortable right away, and they behaved professionally throughout, even offering to set up a test drive not expert. Their friendly tone made me feel comfortable right away, and they behaved professionally throughout, even offering to set up a test drive for me. More

I had one of the worst dealership experiences I’ve ever seen. Today is the third day of dealing with this dealership regarding a Mustang Dark Horse. On the first day, they completed all the paperwork and e seen. Today is the third day of dealing with this dealership regarding a Mustang Dark Horse. On the first day, they completed all the paperwork and even ran my credit, clearly showing that I was fully committed and ready to purchase the car. We first agreed on $67,000. Then they changed it to $68,000, and I accepted that number without any issue. Now, without any explanation, the manager Zach suddenly raised the price again to $70,000. This is not confusion — this is intentional price manipulation, wasting the customer’s time, and showing zero respect. I was ready to buy from day one, yet they kept changing the numbers and playing games. Since yesterday, I have been asking for Zach or any manager to call me. No one contacted me. No follow‑up, no professionalism, no respect. For a dealership of this size, this behavior is absolutely shameful. Be very careful dealing with this dealership — they try to cheat people with sudden price changes, dishonest communication, and unprofessional behavior. I walked away from the deal, and I strongly do not recommend this dealership to anyone looking for honest service. More

Right from the start, their approach felt well organized. A few cars from their inventory caught my interest, and the salespeople conducted themselves professionally without ever making the conversation feel A few cars from their inventory caught my interest, and the salespeople conducted themselves professionally without ever making the conversation feel rehearsed. More