AutoNation Ford Mobile - Service Center
Mobile, AL
507 Reviews of AutoNation Ford Mobile - Service Center
All employees met were very professional and courteous! But…. The phone system used by Auto Nation is terrible. It gives one a very impersonal experience of talking to a massive bureaucracy where you m But…. The phone system used by Auto Nation is terrible. It gives one a very impersonal experience of talking to a massive bureaucracy where you must go through multiple layers of “press this/press that” layers before you ever talk to a human. Not a customer friendly phone system. Competing ford dealerships have receptionists which help steer you to the department or person you need! Fix it and get more customers! More
Everyone on the service team was very friendly and helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. helpful. Initially the call center told me my service would take a week and Tyler assisted with getting my issue fixed in 2 days. Highly satisfied. More
This was my 1st time using AutoNation for service on my vehicle. The scheduling process was easy online. They were quick to acknowledge me, friendly and kind with checkout, and the facilities were very cl vehicle. The scheduling process was easy online. They were quick to acknowledge me, friendly and kind with checkout, and the facilities were very clean. More
AUTONATION FORD AND CAMERON DID AN EXCELLENT JOB OF TAKING CARE OF ME, THOUGH I DID NOT LIKE THE INITIAL WAIT JUST TO HAVE THE CAR SEEN AND THE PARTS WERE LOST ORIGINALLY UNTIL THE PARTS MGR DID A DEEP TAKING CARE OF ME, THOUGH I DID NOT LIKE THE INITIAL WAIT JUST TO HAVE THE CAR SEEN AND THE PARTS WERE LOST ORIGINALLY UNTIL THE PARTS MGR DID A DEEP PHONE DIVE TO LOCATE THEM, BUT CAMERON WAS VERY NICE AND HELPFUL TO ME. More
I received an appointment for an oil change the same day. They did a great job adding window washing fluid which may sound like not a big deal but I didn’t have to ask and saved me time and I appreciate that They did a great job adding window washing fluid which may sound like not a big deal but I didn’t have to ask and saved me time and I appreciate that. More