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AutoNation Ford North Canton - Service Center

North Canton, OH

4.5
479 Reviews

479 Reviews of AutoNation Ford North Canton - Service Center

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August 18, 2022

The service advisor I went to was great got my car serviced and kept me updated the whole time. Definitely happy with my experience More

by louisaebaben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David B
Aug 23, 2022 -

AutoNation Ford North Canton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford North Canton! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2022

Great service department! Work order was performed in a timely manor. The check in was easy, the service associates are knowledgeable and courteous. More

by Gmgaraux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 20, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 16, 2022

This dealership is always helpful when it comes to keeping my car in the best shape. More

by Carreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Aug 20, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 16, 2022

Great fast service! I was back on the road in no time. Kylynn was very polite and easy to work with. More

by Kjohnson0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylynn johnson
Aug 20, 2022 -

AutoNation Ford North Canton responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 13, 2022

No communication. You can not get a hold of anyone in service and when you do they make excuses and give you the run around. It’s never their fault they are quit to bl More

by Ahawrysko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William
Aug 16, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (330) 238-3206 to discuss what we can do to help.

Aug 16, 2022 -

Ahawrysko responded

No thank you. I have already supposedly spoke to the GM and he was not helpful in the process. At this point there is no turning my experience around.

August 12, 2022

David in service department did a great job with helping me through out my service. More

by tckidder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 16, 2022 -

AutoNation Ford North Canton responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2022

Vehicle was repaired on time and delivered back as expected! The service advisor (cannot remember her name) was amazing. She kept us up to date on the status, and she even personally verified the issu More

by mhouseholder44721
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dont recall service advisors name
Aug 13, 2022 -

AutoNation Ford North Canton responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

The service was OUTSTANDING! Communication was top notch - I was kept informed of the progress of my service via text and photos. Everyone was very professional and friendly. More

by ktertle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
Aug 12, 2022 -

AutoNation Ford North Canton responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 09, 2022

brought vehicle for oil change and tire replacement. - checked tires prior to arrival and front tires were 2/32 and the rear were 4/32. was told they would do service and tire rotation and check tires. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
Aug 12, 2022 -

AutoNation Ford North Canton responded

Hello Dan, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (330) 238-3206. We would appreciate the chance to turn your experience around.

August 07, 2022

The service staff is friendly and accomadating. Worked us into the schedule quickly. Good folks More

by John.bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 09, 2022 -

AutoNation Ford North Canton responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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