AutoNation Ford North Canton - Service Center
North Canton, OH
479 Reviews of AutoNation Ford North Canton - Service Center
Great service department! Work order was performed in a timely manor. The check in was easy, the service associates are knowledgeable and courteous. Work order was performed in a timely manor. The check in was easy, the service associates are knowledgeable and courteous. More
No communication. You can not get a hold of anyone in service and when you do they make excuses and give you the run around. It’s never their fault they are quit to bl You can not get a hold of anyone in service and when you do they make excuses and give you the run around. It’s never their fault they are quit to blame the warranty company. They don’t listen to your concerns and try to talk over you. More
Vehicle was repaired on time and delivered back as expected! The service advisor (cannot remember her name) was amazing. She kept us up to date on the status, and she even personally verified the issu expected! The service advisor (cannot remember her name) was amazing. She kept us up to date on the status, and she even personally verified the issue was corrected (Bad USB port in the center console). This was warranty work being performed, and they had our car back to us quickly and fixed!! More
The service was OUTSTANDING! Communication was top notch - I was kept informed of the progress of my service via text and photos. Everyone was very professional and friendly. Communication was top notch - I was kept informed of the progress of my service via text and photos. Everyone was very professional and friendly. More
brought vehicle for oil change and tire replacement. - checked tires prior to arrival and front tires were 2/32 and the rear were 4/32. was told they would do service and tire rotation and check tires. - checked tires prior to arrival and front tires were 2/32 and the rear were 4/32. was told they would do service and tire rotation and check tires. Rec'd call that car was done and did not need tires today - I was verbally told the tires had 5/32 tread and probably at next service I would need tires. I thought Ok maybe I was mistaken. - took vehicle home - and double checked the depth. - found the fronts at 2/32 and rear at 4/32. - both in range of needing replacement even for a fleet vehicle. Very disappointed. Not only did they not rotate the tires as they promised I now have to re- schedule on a different day to get the tires replaced. - glad I have another dealer close by to do this service properly. More