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AutoNation Ford North Canton - Service Center

North Canton, OH

4.5
476 Reviews

476 Reviews of AutoNation Ford North Canton - Service Center

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March 03, 2022

Took my vehicle in for 2 issues. They told me how much it would cost to diagnose the issues. First issue was fixed during the diagnostic. Second issue was explained too me and an est More

by Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Talbott
Mar 05, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 03, 2022

As always AutoNation service was outstanding! The shuttle drive John was very friendly and my car was done quickly. More

by Melissa12677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystin and John
Mar 05, 2022 -

AutoNation Ford North Canton responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

March 02, 2022

I made an appointment for 3 recall services and an oil change. I dropped my car off at 8 o’clock in the morning. At 4 pm I had the ONLY phone call from the dealership to let me know that only the oil cha More

by mariacon27
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember
Mar 04, 2022 -

AutoNation Ford North Canton responded

Hello, we are deeply disappointed by your experience at AutoNation Ford North Canton. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (330) 238-3206 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 02, 2022

The customer service representative was nice and informative. He squeezed us in without an appointment More

by Jj52318123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drake
Mar 05, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2022

Our experience was good! However, we were hoping for a call when they were finished. We just showed up hoping it was done so we could get along with our day. More

by Ax5reders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
Mar 01, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 28, 2022

Service was good but there was a mix up with the shuttle service so I ended up being late for work. More

by tiff_proctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Talbert
Mar 01, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 27, 2022

The whole experience was great except it took 1 hour and 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. More

by Ljboy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Mar 01, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 24, 2022

Went in for service appointment that I thought I had . .was told I didn't have appointment but they still took me ...service manager was very nice/ helpful. Had a very annoying rattle sound in back of new More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Feb 26, 2022 -

AutoNation Ford North Canton responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2022

The customer service I was given while having my vehicle repaired was top notch. The cost of the repair was very expensive, but it was expected although I thought running a $109 diagnostic test for windshie More

by Paullt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey and Tom
Feb 26, 2022 -

AutoNation Ford North Canton responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 23, 2022

Very kind and helpful staff. An enjoyable experience!! My service was taken care of in a timely manner. More

by jmb1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drake Jr.
Feb 26, 2022 -

AutoNation Ford North Canton responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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