AutoNation Ford North Canton - Service Center

David told me about everything they noticed when changing the oil in the car. When they were going to replace the gas filter they discovered a fitting was not right so they had me come out and showed me what the oil in the car. When they were going to replace the gas filter they discovered a fitting was not right so they had me come out and showed me what the problem was and I decided not to attempt to change it. Thought the wait time was excessive and explained that to David. I did have to request them to wash the car after service work was done. Am new to the area. Previous dealership automatically washed the vehicle when done servicing it. More

Very friendly. Oil change and tire rotation done in a reasonable amount of time. Lindsay went over my premium plan and got me all kinds of free services. 🙂 Oil change and tire rotation done in a reasonable amount of time. Lindsay went over my premium plan and got me all kinds of free services. 🙂 More

The waiting area is very inviting and comfortable. The service personnel have always been polite and helpful. Any repairs I have needed have been taken care of very well. The service personnel have always been polite and helpful. Any repairs I have needed have been taken care of very well. More

Took my vehicle in for 2 issues. They told me how much it would cost to diagnose the issues. First issue was fixed during the diagnostic. Second issue was explained too me and an est They told me how much it would cost to diagnose the issues. First issue was fixed during the diagnostic. Second issue was explained too me and an estimate to fix was given to me. I definitely would take my vehicle to them in the future for service. More

As always AutoNation service was outstanding! The shuttle drive John was very friendly and my car was done quickly. The shuttle drive John was very friendly and my car was done quickly. More

I made an appointment for 3 recall services and an oil change. I dropped my car off at 8 o’clock in the morning. At 4 pm I had the ONLY phone call from the dealership to let me know that only the oil cha change. I dropped my car off at 8 o’clock in the morning. At 4 pm I had the ONLY phone call from the dealership to let me know that only the oil change was done at that time and only one of my recall services would be completed by 6pm! They had my vehicle the whole day for an oil change and service on my roof racks! To me it looks as if they booked more appointments than their mechanics could handle. I don’t get many days off during the week, so I don’t know when I’ll get to service the other recalls. I won’t go back to AutoNation Ford. More

The customer service representative was nice and informative. He squeezed us in without an appointment informative. He squeezed us in without an appointment More

Our experience was good! However, we were hoping for a call when they were finished. We just showed up hoping it was done so we could get along with our day. However, we were hoping for a call when they were finished. We just showed up hoping it was done so we could get along with our day. More

Service was good but there was a mix up with the shuttle service so I ended up being late for work. service so I ended up being late for work. More

The whole experience was great except it took 1 hour and 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. More