AutoNation Ford North Canton - Service Center

The customer service I was given while having my vehicle repaired was top notch. The cost of the repair was very expensive, but it was expected although I thought running a $109 diagnostic test for windshie repaired was top notch. The cost of the repair was very expensive, but it was expected although I thought running a $109 diagnostic test for windshield wiper motors that quit working was unnecessary. I was able to determine that without needing the use of a diagnostic test. Anyhow, Lindsey, the service rep was very courteous and friendly. Communicated with me very well. Tom, the gentlemen that took me home and picked me up after the repair was finished was very friendly and cordial. So, outside the unnecessary $109 diagnostic expense, my experience was very pleasant. Your dealership is very organized and did their best to finish the work on my vehicle as quickly as possible. More

Very kind and helpful staff. An enjoyable experience!! My service was taken care of in a timely manner. An enjoyable experience!! My service was taken care of in a timely manner. More

Fast service on my oil change truck was nice and clean and tires rotated and pressure set and tires rotated and pressure set More

David seems to know his job well. Is very polite and personable. He called to keep me updated on what was going on w my car. I appreciated that. Is very polite and personable. He called to keep me updated on what was going on w my car. I appreciated that. More

The staff was courteous and very helpful. They kept me informed during the process. I have always taken my vehicle to this dealership for service because they do an outstanding job. They kept me informed during the process. I have always taken my vehicle to this dealership for service because they do an outstanding job. More

AUTONATION has treated me very well. I left and later had an issue and David Drake went out of his way to help me solve the issue. I’ve never had a problem there that wasn’t taken care I left and later had an issue and David Drake went out of his way to help me solve the issue. I’ve never had a problem there that wasn’t taken care of. More

Very friendly the moment you walk through the door. I was kept informed my Amanda on the status of my car repairs I was kept informed my Amanda on the status of my car repairs More

We have taken our cars there for years and have been happy with the service.Dave Drake was great at listening to what needed done. Even washed the car afterwards! happy with the service.Dave Drake was great at listening to what needed done. Even washed the car afterwards! More

We had an accident in January. The dealer worked w our insurance company and provided a tow to the dealership. Our rep was in good communication w us throughout the process keeping us informed of the con insurance company and provided a tow to the dealership. Our rep was in good communication w us throughout the process keeping us informed of the condition of our vehicle and repairs. It was refreshing to work w Someone who values customer service. Shout out to Ted ! More

I am suppose to get free oil changes that Marcus ( manager in Canton Ohio promised me when I leased the new Truck 2019 ford f150 because of price I was offered 410.00 and then it was changed to 461.00 manager in Canton Ohio promised me when I leased the new Truck 2019 ford f150 because of price I was offered 410.00 and then it was changed to 461.00 now I was just going to keep my other lease truck because it was not due had a year to go and i was paying 365.00 2018 ford f 150 but he offered that to me they are saying no more oil changes and that was not the spoken deal, should of got a copy but I trusted him at his word next time i will get a copy,because he never notated it either. More