AutoNation Ford North Canton - Service Center

Our experience was good! However, we were hoping for a call when they were finished. We just showed up hoping it was done so we could get along with our day. However, we were hoping for a call when they were finished. We just showed up hoping it was done so we could get along with our day. More

Service was good but there was a mix up with the shuttle service so I ended up being late for work. service so I ended up being late for work. More

The whole experience was great except it took 1 hour and 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. More

Went in for service appointment that I thought I had . .was told I didn't have appointment but they still took me ...service manager was very nice/ helpful. Had a very annoying rattle sound in back of new .was told I didn't have appointment but they still took me ...service manager was very nice/ helpful. Had a very annoying rattle sound in back of new vehicle he rode around with me for hour or so to find what it was ...found it fixed it and the sound is gone! More

The customer service I was given while having my vehicle repaired was top notch. The cost of the repair was very expensive, but it was expected although I thought running a $109 diagnostic test for windshie repaired was top notch. The cost of the repair was very expensive, but it was expected although I thought running a $109 diagnostic test for windshield wiper motors that quit working was unnecessary. I was able to determine that without needing the use of a diagnostic test. Anyhow, Lindsey, the service rep was very courteous and friendly. Communicated with me very well. Tom, the gentlemen that took me home and picked me up after the repair was finished was very friendly and cordial. So, outside the unnecessary $109 diagnostic expense, my experience was very pleasant. Your dealership is very organized and did their best to finish the work on my vehicle as quickly as possible. More

Very kind and helpful staff. An enjoyable experience!! My service was taken care of in a timely manner. An enjoyable experience!! My service was taken care of in a timely manner. More

Fast service on my oil change truck was nice and clean and tires rotated and pressure set and tires rotated and pressure set More

David seems to know his job well. Is very polite and personable. He called to keep me updated on what was going on w my car. I appreciated that. Is very polite and personable. He called to keep me updated on what was going on w my car. I appreciated that. More

The staff was courteous and very helpful. They kept me informed during the process. I have always taken my vehicle to this dealership for service because they do an outstanding job. They kept me informed during the process. I have always taken my vehicle to this dealership for service because they do an outstanding job. More

AUTONATION has treated me very well. I left and later had an issue and David Drake went out of his way to help me solve the issue. I’ve never had a problem there that wasn’t taken care I left and later had an issue and David Drake went out of his way to help me solve the issue. I’ve never had a problem there that wasn’t taken care of. More