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AutoNation Ford North Canton - Service Center

North Canton, OH

4.5
479 Reviews

479 Reviews of AutoNation Ford North Canton - Service Center

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February 12, 2022

I am suppose to get free oil changes that Marcus ( manager in Canton Ohio promised me when I leased the new Truck 2019 ford f150 because of price I was offered 410.00 and then it was changed to 461.00 More

by longwejm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 14, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (330) 238-3206 to discuss what we can do to help.

February 11, 2022

Do not trust them. Service Department has proven wrong diagnosis and over charges for work not needed. You also need to clean your car when you pick it up! More

by deanamontisano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuela Schwartz
Feb 15, 2022 -

AutoNation Ford North Canton responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (330) 238-3206 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 10, 2022

Everyone is always super friendly and helpful! I’ve gone here for years . They never disappoint . More

by Llk2730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Feb 12, 2022 -

AutoNation Ford North Canton responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2022

A 2 star review is actually an improvement from past reviews I've given to AutoNation Ford North Canton. I will state again, I have no issues with the actual service performed. My issues come from the More

by bwestfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dustin
Feb 11, 2022 -

AutoNation Ford North Canton responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford North Canton. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (330) 238-3206 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 08, 2022

Was kept informed of repairs and excellent customer service including estimated time frames and estimated cost More

by jhoover8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure
Feb 11, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2022

Call in for appt was terrible call taker knew nothing about what i was trying schedule More

by ff24man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 11, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

February 04, 2022

Good experience. Good service. That’s all I’ve got to say about that. I More

by casnyder1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 08, 2022 -

AutoNation Ford North Canton responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

The service dept needs more communication between customers and themselves. Had to talk to three different people when dropping my car for recall work to be taken care of. Did not know an estimate of More

by Spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill and another said it wasn't her job
Feb 06, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (330) 238-3206 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 01, 2022

Excellent service and willing to make sure the car was right. Very satisfied and will be back More

by cjshaheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted
Feb 06, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 01, 2022

I am so glad I bought my car and Autonation, they really take care of their customers! More

by Debks59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Sorge
Feb 06, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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