AutoNation Ford Scottsdale - Service Center
Scottsdale, AZ
773 Reviews of AutoNation Ford Scottsdale - Service Center
AutoNation Ford is the best place to have my Ford Escape serviced. Chris Austin is a fine service advisor. There was an issue with my service, and Chris made it right the very next day. serviced. Chris Austin is a fine service advisor. There was an issue with my service, and Chris made it right the very next day. More
AutoNation Ford, Scottsdale is terrible. To replace my car keys, they kept my car for over a week and didn not respond to my calls for status. They piecemealed rerquirements for documenta To replace my car keys, they kept my car for over a week and didn not respond to my calls for status. They piecemealed rerquirements for documentation like they had never done this before which rerquired me to spend on several Uber trips to the dealership. Phone calls and text msgs were routinely ignored and they left me in the dark until I finally had to hire an Uber to find out if my car was ready for pick up. NEVER AGAIN More
Was a great experience having an oil change and service for my car. Very kind and knowledgeable staff. Chris worked out the procedure quick and smart ! And the invoice was transparent and itemized. for my car. Very kind and knowledgeable staff. Chris worked out the procedure quick and smart ! And the invoice was transparent and itemized. More
I was on a tight schedule and needed service done quickly. Jeremy stepped up and managed to get the work done 1.5 hours ahead of when he thought it could be done. quickly. Jeremy stepped up and managed to get the work done 1.5 hours ahead of when he thought it could be done. More
UPDATE: Since leaving this review, they have said they will NO LONGER DO BUSINESS WITH US because we left a bad review of them! What amazing customer service. Tiffany Gonzales refused to fix our car ev will NO LONGER DO BUSINESS WITH US because we left a bad review of them! What amazing customer service. Tiffany Gonzales refused to fix our car even though its recalled because they need the part to "actually fully break" before they'll actually fix it. Which is already ridiculous. But we made an appointment 3 weeks ago for this issue and she would never call us back about whether or not they have the parts. We have called several times and she will not reply. Horrible service always. Also, they kept my car for FOUR MONTHS AND NEVER FIXED IT! More