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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

3.9
769 Reviews

769 Reviews of AutoNation Ford Scottsdale - Service Center

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March 27, 2023

Tiffany and Joey were very friendly and provided very clear information, and kept me involved and informed throughout the process. The experience could not have been better. More

by jvaughan99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Joey
Mar 31, 2023 -

AutoNation Ford Scottsdale responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 27, 2023

Service representative made sure the problem was taken care of even though it was a wear item that is typically not covered under warranty. The rotors were warping at 7500 miles which they usually go past More

by James
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 30, 2023 -

AutoNation Ford Scottsdale responded

Hello James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

They “ Git er done” and don’t waste my time. Except for the 15 word minimum More

by New best friend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bozo the Clown
Mar 31, 2023 -

AutoNation Ford Scottsdale responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 24, 2023

Very Friendly and trustworthy. Quick service of my car. Only complaint was my car didn’t come back washed. More

by triciaashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 29, 2023 -

AutoNation Ford Scottsdale responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2023

Kevin in service was engaged in my needed repairs on older Ford Ranger. He explained the needed repairs and seemed generally interested in providing good service, which I Got. More

by Stevesimonson
Recommend Dealer
Yes
Employees Worked With
KEVIN
Mar 29, 2023 -

AutoNation Ford Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

Great service at this ford dealer. Kevin Morgan is the man to go to for service and getting the vehicle fixed right. Diesel mechanic Shawn is the best in his class. Cheers to those f More

by Rick Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Mar 24, 2023 -

AutoNation Ford Scottsdale responded

Hi Rick, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

THEY LISTEN MY NEED LET ME ASK QUESTION THEY EXCEEDED MY EXPECTATION I DID TELL MY MUSTAG THE BEST CAR I HAVE DRIVEN IN MY LIFE I HAVE BEEN DRIVING SINCE 1975 THANK YOU SPRING AND MIKE More

by Sant.papi
Recommend Dealer
Yes
Employees Worked With
THANK YOU SPRING AND MIKE
Mar 24, 2023 -

AutoNation Ford Scottsdale responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 19, 2023

Keving Morgan has been my service advisor for years and I can always count on great service for a fair price. I know Kevin is looking out for my best interests and will never try to upsell me or services tha More

by David R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Mar 22, 2023 -

AutoNation Ford Scottsdale responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 18, 2023

I scheduled an appointment that required a 3 week wait for an check engine light - when I arrived at the dealership I was informed that they wouldn’t be getting to my F250 for two weeks - horrible service More

by jerry
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason , service manager
Mar 21, 2023 -

AutoNation Ford Scottsdale responded

Hi Jerry, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

March 12, 2023

Brought my car in as the trunk was not working properly and I needed a new key and electronic fob. Girl at check in was most helpful and although the replacement key was not available they have ordered one More

by podgelena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 14, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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