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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

3.9
770 Reviews

770 Reviews of AutoNation Ford Scottsdale - Service Center

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February 21, 2023

We made an appointment to have a few things fixed that we’re under an extended warranty and left our car for over three weeks. When we finally got it back, only the recall issues were fixed and nothing el More

by cjb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin smith
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Feb 25, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

Feb 25, 2023 -

cjb responded

We’d love to just get our car fixed! We thought we followed all of the protocol, made an appointment etc. The person assigned to taking care of us finally said he had no idea when they would be able to complete the warranty work? What do we decide now?

February 20, 2023

very attentive and professional. kept me informed of the status of my vehicle. Great experience More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Gonzales
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Feb 23, 2023 -

AutoNation Ford Scottsdale responded

Hi Dale, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2023

They always take great care of me and my Mustang and I never feel pressured. I used their shuttle service for the first time and was very satisfied. More

by Mystang12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
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Feb 21, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 15, 2023

Very satisfied with the maintenance on my King Ranch. They took great care of my truck. More

by david_sedmak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McBride
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Feb 19, 2023 -

AutoNation Ford Scottsdale responded

Hi David, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2023

Called about a problem with my Ford Escape. I was told to bring it right in. Tiffany, my service advisor took my information and said I could wait. Putting my car in between other appointments More

by seamansr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Gonzalez
Report | Print
Feb 17, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 13, 2023

They really take there time With each client. Made me feel super comfortable and never pressured More

by Steveivezaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Feb 16, 2023 -

AutoNation Ford Scottsdale responded

We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 13, 2023

Very prompt and courteous. Even offered to wash my car and it was only in for two recall notices! More

by mogul.07mucosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Feb 16, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Scottsdale

February 10, 2023

Service was completed on time while I waited. Everything was done properly and as discussed. More

by Truckowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Feb 13, 2023 -

AutoNation Ford Scottsdale responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 07, 2023

It is closest to my location in Scottsdale and has always been reliable and easy to get an appointment scheduled. More

by Bunker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spring Evans
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Feb 09, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

February 04, 2023

Great dealership to work with. Kevin always takes care of me and my truck. Great job... More

by Heinrict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 07, 2023 -

AutoNation Ford Scottsdale responded

Hello Heinrict, it means so much to us that you chose our dealership! If you have any further questions, please don't hesitate to reach out!

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