AutoNation Ford Scottsdale - Service Center

i have taken my trucks to autonation ford for close to 20 years. i have always had great service from Kevin Morgan & always let's me know the cost before any work is done. never any upselling of service. years. i have always had great service from Kevin Morgan & always let's me know the cost before any work is done. never any upselling of service. highly recommended. More

Getting some one to answer the phone for service is next to impossible. I left a message days ago and no one has called me back. I have two vehicles that need service. This not return call attitude is not to impossible. I left a message days ago and no one has called me back. I have two vehicles that need service. This not return call attitude is not new. I have had several cases of no answer and no return call. I might have to look for another service provider. More

My experience with scheduling and completing my service (a warranty claim) was good from beginning to end. They were helpful and friendly with scheduling and with completing the service. . (a warranty claim) was good from beginning to end. They were helpful and friendly with scheduling and with completing the service. . More

Always do great work, the service personnel are very friendly. They answer any question you have. friendly. They answer any question you have. More

Reliable service done quickly. Word word word word word word word word word word word Word word word word word word word word word word word More

The service shop serviced my car on time and in the manner I required. The service was great. manner I required. The service was great. More

Kevin has been my service rep for a number of years. He is always thorough and courteous. He is always thorough and courteous. More

This is the third time I have been to AutoNation Scottsdale 1st was to buy the F-350, 2nd time was to talk to Nick, and the last time was to get the oil changed. Every time I go there the parking is Scottsdale 1st was to buy the F-350, 2nd time was to talk to Nick, and the last time was to get the oil changed. Every time I go there the parking is tight. I was thinking with little to no inventory on your lot, I thought that parking and moving my 24 ft. long truck would be easy, I picked a day they were repaving the front lot, and leaving after the service was complete was like threading a needle. The service writer was great, the area to wait was great, and the gals up front to pay the bill were great. Parking was tuff, I see you're going to remodel the customer service area where the service writers work and the traffic flow will be improved just remember your customers need room to maneuver their SUV’s and Trucks you sell them. You don’t sell VW bugs or little sports cars so you’re turning radius and length of vehicles are long and wide include that in your lane design of the drive through both inbound and outbound after the service is complete. More

The staff at AutoNation Ford Scottsdale continue their excellent track record of ensuring that my vehicles are properly maintained. The work that was necessary to implement Ford's "rear camera fuzziness/ excellent track record of ensuring that my vehicles are properly maintained. The work that was necessary to implement Ford's "rear camera fuzziness/blackout" recall on my 2021 Edge was undertaken by the technical service team to their usual high standard. As always, my thanks go out to Kevin Morgan who ensured that my vehicle was made available to me on time. More

The dealership service department is terrible. For a simple service they make you make an appointment which is fine, then keep your vehicle for days. Never call you as promised . Adam ( the ghost For a simple service they make you make an appointment which is fine, then keep your vehicle for days. Never call you as promised . Adam ( the ghost manager) is never there never calls you back. this has happened to us repeatedly with different vehicles. More