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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

3.9
767 Reviews

767 Reviews of AutoNation Ford Scottsdale - Service Center

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June 16, 2022

Service was very good and on time. My service advisor was excellent and will continue to do business. More

by Fluvisi6063
Recommend Dealer
Yes
Employees Worked With
Sunshine
Jun 17, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 16, 2022

The worst experience with a car dealer's service ever. Customer neglect, poor communication, endless phone message tree. After ringing their free number, I was treated to 4 rounds of the same message bef More

by Nicktheflyer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark, others whom I don't have names for
Jun 17, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

June 16, 2022

I always trust AutoNation Ford for service and repairs on my Ford Escape which I purchased there as a new vehicle. More

by marilyn.whitaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Brian
Jun 17, 2022 -

AutoNation Ford Scottsdale responded

Hello Marilyn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 16, 2022

I trust AutoNation's guidance, workmanship, and telling ya, trust their honesty on whether or not I need something fixed. Started taking my 2017 Explorer to AutoNation when I moved here 3 years ago, and t More

by dansemailplace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin M
Jun 17, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 16, 2022

Attentive pleasant service manager . Provided rental car when service visit was extended and gave 10% discount More

by martha.fitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 17, 2022 -

AutoNation Ford Scottsdale responded

Hello Martha, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

June 15, 2022

Felt I was in SAFE hands with Kevin! He made sure we had total communication!! More

by mymamajen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wish I could remember but EVERY employee was so nice & efficient!
Jun 16, 2022 -

AutoNation Ford Scottsdale responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 15, 2022

I received a safety recall letter. Since I am traveling a lot this summer my service provider “fit” me in on a Saturday so that I could leave town on Sunday. This kind of service is wh More

by Liz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Jun 17, 2022 -

AutoNation Ford Scottsdale responded

Hi Liz, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 13, 2022

Terrific service! Kevin is the best service rep! Autonation Ford has all the conveniences needed to provide customer comfort! More

by allisonamary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Jun 14, 2022 -

AutoNation Ford Scottsdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2022

I was pleased with the service received at Auto Nation Scottsdale... will return again the future More

by mlgooty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hudon
Jun 14, 2022 -

AutoNation Ford Scottsdale responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2022

Very satisfied with the customer service and my advisor Jesus. I will be returning again. More

by Eddie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 14, 2022 -

AutoNation Ford Scottsdale responded

Hello Eddie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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