AutoNation Ford Scottsdale - Service Center

Great Service, got my truck Back Immediately, Very Pleased with the customer care, will be Using AutoNation Ford again. Pleased with the customer care, will be Using AutoNation Ford again. More

Non-efficient, wasted time, not competent, undertrained staff, poor customer experience, poor process, disappointing, avoid staff, poor customer experience, poor process, disappointing, avoid More

Kevin Morgan has been my service writer for over 30 years. He is the BEST!⭐️⭐️⭐️⭐️⭐️ years. He is the BEST!⭐️⭐️⭐️⭐️⭐️ More

It’s sad to have to wait four weeks for an appointment ! Oil change should be an easy one Oil change should be an easy one More

First visit -Mr. Mark Terrazas -Service Director treated our service to our Ford Explorer as a True Professional. The final reward was having our Explorer washed following the vehicle's service. I would h our service to our Ford Explorer as a True Professional. The final reward was having our Explorer washed following the vehicle's service. I would happily recommend Mark and his Service Team to those wishing quality- More

Very professional staff, service department representative was great, parts department had all available items. The work was done in a timely manner. representative was great, parts department had all available items. The work was done in a timely manner. More

Took my truck in for service. It was very clean when I dropped it off. Filthy when I picked it up. No one was there at 1pm on a friday to explain to me the details of what had been accomplished. Definit dropped it off. Filthy when I picked it up. No one was there at 1pm on a friday to explain to me the details of what had been accomplished. Definitely not thrilled with the service department. More

Bad communication, will never buy anything there again! Second ford in my life and last! Second ford in my life and last! More

Excellent experience. Great communication to keep me up to date on the status of my repairs. They completed the repairs in less than 1 day. to date on the status of my repairs. They completed the repairs in less than 1 day. More

Kevin is the best Service Advisor ever. He always takes really good care of me and my Explorer. really good care of me and my Explorer. More