AutoNation Ford Scottsdale - Service Center

Good dealership, very slow service. Shouldn’t take 3 hours for an oil change when you are the first one in at 7am. hours for an oil change when you are the first one in at 7am. More

My truck was repaired sooner than promised. My service advisor, Kendra, was very helpful and knowledgeable. I will be back for any service work I need. advisor, Kendra, was very helpful and knowledgeable. I will be back for any service work I need. More

Great customer service. Easy to make appointments and get in and out for services. Thanks in and out for services. Thanks More

Service Tech. Clint - Moved things around to get my car done five days early. It was nice picking it up before the weekend. done five days early. It was nice picking it up before the weekend. More

I've been a customer of what is now AutoNation Ford tor the last 25 years and have always been completely satisfied with their service and sales. Kevin Morgan is my go to Service Manager, I've worked with the last 25 years and have always been completely satisfied with their service and sales. Kevin Morgan is my go to Service Manager, I've worked with him for years and I would highly recommend him. More

My service advisor was friendly and helpful and my car was serviced in a timely manner. Thank you Adam Silverstein! was serviced in a timely manner. Thank you Adam Silverstein! More

Tim and the service team at AutoNation Ford in Scottsdale were outstanding! Work is always completed on time and as promised. were outstanding! Work is always completed on time and as promised. More

Staff was Courteous, job was completed in a timely manner, very satisfied. Will be back. manner, very satisfied. Will be back. More

As far as the service department, overall they have little interest in quality service or customer satisfaction from start to finish. Starts with the department manager whom conveys he doesn’t want to little interest in quality service or customer satisfaction from start to finish. Starts with the department manager whom conveys he doesn’t want to be bothered, he’d rather argue with you, without the facts, and no one was interested in checking or verifying everything in order when they just passed the keys to you, battery was dead and interior where they were working was filthy. They don’t return phone calls and they don’t update or advise you of any status or development over several days. Consistently made me feel like I was a bother and in the way. Really pathetic. I will now drive 18 miles to a Lincoln dealer to avoid dealing with these knuckleheads. More

They repaired my vehicle and delivered it to me like they said they would. Plus it was clean. said they would. Plus it was clean. More