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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

3.9
767 Reviews

767 Reviews of AutoNation Ford Scottsdale - Service Center

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November 14, 2021

The service technician checked me in quickly, understood my service needs, didn’t try to upsell. He called a few hours later when it was done. Washing my car is a nice touch. More

by Rjkelly39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Nov 17, 2021 -

AutoNation Ford Scottsdale responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 12, 2021

Timothy our service advisor was fantastic he was very helpful, polite, and provided us with timely updates. More

by Gmac6311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 15, 2021 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 12, 2021

Kevin Morgan is the one that keeps me coming to this dealership. He is fantastic. More

by carefreedaryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan, Sydney Thorp
Nov 15, 2021 -

AutoNation Ford Scottsdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Nov 15, 2021 -

carefreedaryl responded

The service was great as always. I’ve been buying and servicing my vehicles there since the Lou Grub days. Kevin Morgan is great. Daryl Abbott

November 12, 2021

I come to the dealership because Kevin Morgan is the best. Give Kevin a raise More

by Dra10025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Nov 15, 2021 -

AutoNation Ford Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2021

The service has always been very good and I have called for an appointment and always gotten one within a reasonable time frame. More

by srgourley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Nov 15, 2021 -

AutoNation Ford Scottsdale responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

November 10, 2021

Poor Service; incorrect diagnosis; over priced. In addition, over charging us $1000 for fixing our Ford F-350 starter, they messed up our dashboard light which was working prior to dropping the vehicl More

by simamahmud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor Kevin
Nov 14, 2021 -

AutoNation Ford Scottsdale responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. Please call our General Manager at (480) 630-2827 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 09, 2021

Took 2017 Edge again due to rats, for the second time in two years. Once again, they did a great job diagnosing the problem and only fixed the wiring without replacing any electrical components. I had alr More

by Dssluyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Sterpka, Technician
Nov 14, 2021 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2021

Clinton was very helpful and caring about how I was feeling about my car making a noise took my car in a fixed it pretty quick I was very happy with the out come thank you all for being caring More

by Tcroy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton
Nov 09, 2021 -

Tcroy123 responded

Was great experience

November 08, 2021

Great customer service would definitely come back for future maintenance needed on my car. Thank you More

by Jhernandez040814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan hernandez
Nov 10, 2021 -

AutoNation Ford Scottsdale responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2021

Clint in service was over & above. Great communication and great service from his guys in the back More

by Mihouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Nov 08, 2021 -

AutoNation Ford Scottsdale responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

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