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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.7
293 Reviews

293 Reviews of AutoNation Ford South Fort Worth - Service Center

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August 11, 2022

Clean . Nice . And fast service . On time friendly Responsibility and good price and carefulness good paper work More

by Josealvarado30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradd
Aug 16, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2022

I was told that a vehicle would take me back to work. Service tech said it would be ready before courtesy driver would arrive. I did a chat with autonation online. They could not tell me the price for t More

by Rdguerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
? Unsure
Aug 04, 2022 -

AutoNation Ford South Fort Worth responded

Hi Rdguerra, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.

July 28, 2022

Always great service as usual. Vehicle was fixed right, I'm highly satisfied with the service received. More

by donnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Jeremy, Mark
Aug 02, 2022 -

AutoNation Ford South Fort Worth responded

Donnie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford South Fort Worth. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 23, 2022

The service was excellent all around. And I did not have a long wait before my auto was inspected and approved for registration. I don't recall all of the names but everyone did their j More

by jlg30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Jul 26, 2022 -

AutoNation Ford South Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2022

Everything about the service was very pleasant. Check in process was flawless advisor was very understanding of my needs. I was constantly updated on vehicle status while in the dealership. Very fa More

by rsingletary60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
Jul 23, 2022 -

AutoNation Ford South Fort Worth responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 15, 2022

Need a part and Jerry put in the order. As long as Jerry is there, I will be bringing him my car. More

by pslyfox
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
Jul 18, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

Wait time was short, and the staff very friendly! !! They made it very easy to get my car maintenance a quick and easy process. More

by Cynthia.Cyndi.hoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 17, 2022 -

AutoNation Ford South Fort Worth responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2022

Brett was great at keeping me informed on the progress with the work on my explorer repairs done right More

by edmajewski2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 15, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 15, 2022 -

edmajewski2 responded

Any concerns with vehicles I will

July 08, 2022

They have one of the worst service centers around. They couldn’t fix the car cuz the ecm is bad. Wrong it was a bad fuse … never again More

by sig45colt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yes
Jul 11, 2022 -

AutoNation Ford South Fort Worth responded

Hello, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 522-3225 to discuss what we can do to help.

July 07, 2022

I have always had excellent service at this location, and have always been kept informed of any issues More

by knelson4831
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 10, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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