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AutoNation Ford South Fort Worth - Service Center

Fort Worth, TX

3.8
292 Reviews

292 Reviews of AutoNation Ford South Fort Worth - Service Center

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January 07, 2022

Just needed warranty service on my new truck, went good, but should never take as long as it did. I understand staffing issues, but what’s the use of making an appointment if my day is compromised? More

by txflogger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
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Jan 16, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3225 -- we hope to hear from you soon.

January 06, 2022

Jerry Fisher was very helpful. He checked everything I asked, and the car was ready on time. I will use Auto Nation S.W. from now on. More

by snowcat28555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
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Jan 16, 2022 -

AutoNation Ford South Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford South Fort Worth. Thank you, and have a fantastic day!

January 05, 2022

terrible service...didnt know if they put synthetic or regular oil in my car...didnt address ignition issue or paint estimate that was on ticket...didnt care about trunk lid issue until i insisted...never More

by mike.redman.ks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jerry --service writer
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Jan 16, 2022 -

AutoNation Ford South Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3225 -- we hope to hear from you soon.

January 05, 2022

Good service Good customer service 👍 will recommend to everyone I know, was please with everything More

by luisgerardomorales88@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Jan 16, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 29, 2021

Staff was courteous and gave us honest answers regarding service on our vehicle. I have recommended this facility to friends and family. More

by jcampbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Alvine
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December 28, 2021

Always friendly, courteous and efficient. They let me know when maintenance needs to be done so I won't get stranded. More

by Ssg4504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
December 24, 2021

Jerry in service is outstanding. He is friendly and most importantly, trust worthy. Always retuning a call. Keeping me informed of what is going on. I will return to this dealership because of him. More

by Brw52670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in service
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December 24, 2021

Great customer service. They take special notice to details to make sure your vehicle is in tip top shape .they inspect everything on your vehicle and make you aware of any problems that need attention More

by Engineman283
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britt lavine, jerry Fisher, chris sloan, bobby hedge., Sydney Thorp
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December 20, 2021

Went in for an oil change and they also programmed and cut 2 new key fobs for me. Took less time and money than what I expected. Thanks Jerry. More

by BLiakos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
December 17, 2021

Have been a car and truck buyer from this dealership for over forty five years. Only dealership I that has always met my expectations for excellent service and family atmosphere. More

by royjgriffin2581
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher, Sydney Thorp
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