AutoNation Ford St. Petersburg - Service Center

Efficient, personable and great customer service. My adviser, Sarah was knowledgeable about the problems and made sure my concerns were resolved. My adviser, Sarah was knowledgeable about the problems and made sure my concerns were resolved. More

An unexpected rotten tire air valve caused my Lincoln to drastically lose air. Without an appointment, I was greeted by Michaela who listened to my problem and knew who to contact in customer service to hel drastically lose air. Without an appointment, I was greeted by Michaela who listened to my problem and knew who to contact in customer service to help me. Shortly thereafter, Sarah at the Ford dealership on 34th street north in xx Petersburg responded and worked me in so I could head to Hospice for my regularly scheduled volunteer commitment. I was on the road again in an hour and a half. She requested the maintenance team to also check the other 3 valves and replace any missing valve caps. Furthermore, she asked another individual (Reggie) to ensure that my dashboard features were back to those features I preferred. Moreover she advised me of another problem that was beginning to emerge with my vehicle’s steering. She advised me of the cost and set an appointment that would accommodate my schedule in a couple of weeks. Sarah is an phenomenal representative of what outstanding customer service means, and the other individuals working with her epitomize what team work should be. Keep up the great work ya’ll !!! More

Great experience , fast and easy Barbara was great ! I was in and out in 1 hour (: I was in and out in 1 hour (: More

Great staff, Alex from service is incredible, fixed my truck very quickly. Very thorough on what were the problems that needed fixing. They even delivered truck back to my house once finished at no additi truck very quickly. Very thorough on what were the problems that needed fixing. They even delivered truck back to my house once finished at no additional cost. More

Very good listeners to my issue. And took great car in resolving My problem..I was very pleased! And took great car in resolving My problem..I was very pleased! More

Professional, courteous, prompt while performing quality work. The service advisor used quick problem solving skills in order to make the visit seemless. work. The service advisor used quick problem solving skills in order to make the visit seemless. More

Great service. Not happy with being charged $30 to just rotate my tires. Not again. Not happy with being charged $30 to just rotate my tires. Not again. More

Vehicle pick up service is fantastic and very convenient. They even delivered my vehicle back sooner than promised. They even delivered my vehicle back sooner than promised. More

A little challenging getting an appointment but Salim was helpful with the service and solutions helpful with the service and solutions More

Great people to deal with. Promptly return my calls,discuss all work that needs to be done.The pick up & delivery service is a great offering Promptly return my calls,discuss all work that needs to be done.The pick up & delivery service is a great offering More