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AutoNation Ford St. Petersburg - Service Center

St. Petersburg, FL

4.3
663 Reviews

663 Reviews of AutoNation Ford St. Petersburg - Service Center

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April 27, 2022

We have three vehicles purchased from Autonation Ford, and have been very pleased with both the sales team and the service department. All are very friendly, courteous, knowledgeable and helpful. Customer More

by nrwalker53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Fabac, Beth in Service and Art Lavigne in Sales
Apr 29, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 27, 2022

My service was great,but the finance manager lied to me when I purchase my car.his name is ttodd I ask directly for a 10 yr 100,000 mile bumber to bumper warranty no deductible factory warranty he sold me More

by Mmansfield1958
Customer Service
Recommend Dealer
Yes
Employees Worked With
Beth
Apr 29, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford St. Petersburg! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 26, 2022

Beth was extremely friendly, knowledgeable and trusting. The service person Logan was also great! I would recommend to my friends. More

by D_clouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth
Apr 28, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

Very dissapointed, took my car for a recall on April 20th,2022, and received with a broken rear wiper blade broken...Report said "it felt off" I used just a week ago...I have been opening and closing b More

by neewod11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Natalie
Apr 26, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (727) 231-1323 -- we hope to hear from you soon.

Apr 26, 2022 -

neewod11 responded

The manager, Natalie, already called me saying she had a video...and that she will get back to me...I am waiting that's why, I am writing. I am waiting for her response. I want to see video too. Gladys

April 22, 2022

Worst dealer experience I have encountered. Made an appointment three weeks out. Asked if they could do some work on a e 450. When I arrived criticized by the head service advisor. She stated More

by Agro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Senior advisor
Apr 25, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

April 22, 2022

Purchased 4 new tires for my Mach 1 (Michelin Pilot Sport 4s) and alignment. I arrived at the appointment time and they told me it would take 3.5 hours. I was given a loner as I came from out of town to get More

by cemastry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard, Art, Glen
Apr 25, 2022 -

AutoNation Ford St. Petersburg responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Had problem getting my car started. Called Autonation Ford to make an appointment. Said that they were backed up and that they couldn't see me until next week. Talked to the Service Man More

by landjpazopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis and Beth.
Apr 25, 2022 -

AutoNation Ford St. Petersburg responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Great service, on a Saturday. My service rep Howard Wilson was very proactive and worked diligently to get me the parts and service promptly and got me on the road within a hour. More

by pj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wilson
Apr 25, 2022 -

AutoNation Ford St. Petersburg responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 19, 2022

All work was still under warranty and I was in and out in no time. The staff was friendly and knowledgeable explaining everything in detail. More

by FLNini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry but I can’t remember her name.
Apr 22, 2022 -

AutoNation Ford St. Petersburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2022

Went in for an oil change and it went fast and smooth. The. Waiting room is clean and well stocked with beverages and snacks. More

by Pupspups3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
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