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AutoNation Ford St. Petersburg - Service Center
St. Petersburg, FL
663 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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663 Reviews of AutoNation Ford St. Petersburg - Service Center
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April 13, 2022
Mucky was outstanding. Kept me informed while my vehicle was being worked on. Came and got me when service of my vehicle was complete. Kept me informed while my vehicle was being worked on. Came and got me when service of my vehicle was complete. More
by maeday
Employees Worked With
Mickey
April 12, 2022
Beth was wonderful and I thank her very much for being so courteous and even though I waited awhile for the mechanic to change my battery she drove my SUV back to me cause it was finished and the mechanic wa courteous and even though I waited awhile for the mechanic to change my battery she drove my SUV back to me cause it was finished and the mechanic was busy. So thanks Beth. Lori More
by jazzmoon70
Employees Worked With
Beth
April 11, 2022
I thank Mickey for a very quick and pleasant routine maintenance visit. It's nice to see the pandemic days of long waits and so-so service appear to be gone. Thank goodness! maintenance visit. It's nice to see the pandemic days of long waits and so-so service appear to be gone. Thank goodness! More
by jwootenroute66
Employees Worked With
Mickey Cusamano
April 11, 2022
Service rep, Beth, was amazing in all aspects of my appointment. Problem I had was getting an appointment. I left multiple voicemail messages for service reps and the manager. When none of my calls wer appointment. Problem I had was getting an appointment. I left multiple voicemail messages for service reps and the manager. When none of my calls were ever returned, I physically went to the dealer. There I met Beth who took on my issues and made everything right. More
by Grace
Employees Worked With
Beth
April 10, 2022
Very professional and courteous. Mickey and Kenny both did a fantastic job and most importantly got my issue handled the first time. Mickey and Kenny both did a fantastic job and most importantly got my issue handled the first time. More
by Jamesrfginc
Employees Worked With
Mickey, Kenny
April 09, 2022
Service was great, my service advisor is awesome, the job done on time and for a reasonable price. I was very very happy and thought AutoNation Ford was my new service provider. Then came the endless e done on time and for a reasonable price. I was very very happy and thought AutoNation Ford was my new service provider. Then came the endless emails every day, sometimes 2 times a day, requesting (DEMANDING) I take a survey. I asked to please stop the emails, so then came a phone call, then text messages...and now another email DEMANDING I take a survey. but continuously harassed to take a survey when I asked to leave me alone as I do NOT want to take a survey. But they continued to harass me... text and emails. Again, I WAS very pleased with the service and every employee deserves a raise. BUT this CONSTANT NEVER ENDING HRASSMENT AND DEMANDING I TAKE A SURVEY has left me no choice but to find another service center. LEAVE ME ALONE. More
by petdoctor3
Employees Worked With
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April 07, 2022
Check and did recall actions as required. Had to remind them to check one item one the service request that was not completed. That it was fixed quickly. Had to remind them to check one item one the service request that was not completed. That it was fixed quickly. More
by rp.johnston54
Employees Worked With
Selim Aktel
April 06, 2022
Ford Auto Nation is a exceeding excellent Dealership. The staff is professional and very knowledgeable as well as polite. My Service appointment was excellent and efficient. I recommended family members The staff is professional and very knowledgeable as well as polite. My Service appointment was excellent and efficient. I recommended family members and friends to invest with Ford Auto Nation for a wonderful experience, they definitely won't be disappointed. Thank you Kind Regards, Miss Kathy Shakespeare More
by Kshakespeare31
Employees Worked With
Beth
