AutoNation Ford St. Petersburg - Service Center

Salim has been extremely helpful. goes above and beyond! definitely recommend this dealership and their service department. i've been a customer since 2008, and will continue to give them my business. definitely recommend this dealership and their service department. i've been a customer since 2008, and will continue to give them my business. More

Tony L. is my service advisor. Very short wait (less Tony L. is my service advisor. Very short wait (less than 5 minutes with appointment) from arrival to the work starting. He is very knowledgeable Tony L. is my service advisor. Very short wait (less than 5 minutes with appointment) from arrival to the work starting. He is very knowledgeable and customer service oriented. He keeps me updated on the progress of service and is prompt to check out when the work is done. He always encourages to call with any questions. Tony is a great asset to the company. More

As always, Keith was waiting to check me in I headed to the waiting room and shortly I was informed it was ready. Thanks to all! the waiting room and shortly I was informed it was ready. Thanks to all! More

It's not the dealership that makes or breaks their business, it's the employee. 7518-HOWARD WILSON, service advisor is exemplary in customer service. business, it's the employee. 7518-HOWARD WILSON, service advisor is exemplary in customer service. More

Autonation is always ready to provide excellent service. Howard Wilson with the Service Department is always ready to help and accommodate any situation. Howard Wilson with the Service Department is always ready to help and accommodate any situation. More

Great from start to finish, very professional yet personable. Highly recommend. personable. Highly recommend. More

Professional and repair was done in a timely manner. Technician was very knowledgeable. From making the appointment to picking up the vehicle smooth transition. Will be back Technician was very knowledgeable. From making the appointment to picking up the vehicle smooth transition. Will be back More

I arrived early in the morning to have service done on my new vehicle, a tire checked and a few other issues. It took a few minutes longer than I had expected to get checked in as they were super busy. Once new vehicle, a tire checked and a few other issues. It took a few minutes longer than I had expected to get checked in as they were super busy. Once I got checked in I was assigned Harold Wilson as my Service Writer. Harold double checked my issues and went through each one thoroughly And told me you would be in touch as soon as you had more information. A couple hours later Harold Harold contacted me and I could meet and went through each Individual issue and told me where we were at with all of them. Harold kept incredible communications throughout the day updating me on my vehicle it was extremely knowledgeable In all areas. I typically do not write reviews But Harold deserve a great review Do you want way above beyond to have me assisted. One of the better experiences I have ever had at any dealership. Harold deserves acolaides. I will definitely be back and recommend this department to all this department to all my friends. More

Howard Wilson the Advisor was very prompt and helpful. He is always a pleasure to deal with. I always take my car to the Dealer as they are the expert if repairs are needed. is always a pleasure to deal with. I always take my car to the Dealer as they are the expert if repairs are needed. More

Normally have prompt service, but when I brought in my vehicle just to have “Low Tire Pressure” warning light checked , I waited over 4 1/2 hours ! My usual service advisor, Howard Wilson, was not ther vehicle just to have “Low Tire Pressure” warning light checked , I waited over 4 1/2 hours ! My usual service advisor, Howard Wilson, was not there - he always keeps me informed on my car’s status - but no one in the service dept. let me know what was going on with my car until I finally found someone and asked - hours later! This is not acceptable . Am sure it was a busy day, but the minimum consideration would be to let the customer know if it was going to be a long time in maintenance so that they can make plans if they want to wait or not. Turns out there was no visible nail or apparent leak in my tire , and it was just “re-spun” and filled . I hope to have a better experience with my next service appt, there, whenever that may be, if I’m going to continue to use this dealership to service my vehicle. P.Anders More