AutoNation Ford St. Petersburg - Service Center
St. Petersburg, FL
663 Reviews of AutoNation Ford St. Petersburg - Service Center
Took My Ford transit van in with the gearbox recall, oil change and ask them to check a rattling noise in the front right hand side of the vehicle underneath on a Tuesday as scheduled. I got the vehicle b change and ask them to check a rattling noise in the front right hand side of the vehicle underneath on a Tuesday as scheduled. I got the vehicle back on Thursday afternoon after missing two extra days of work at $600 per day and then had a call from James at the dealership asking if everything was OK… When I told him my issues Regarding customer service he was pretty short and rude if you ask me and that is where the customer so-called service ended with James. To add insult to injury when I went to clean my windshield with the wipers they had not even filled the fluid container for that so I have doubts whether it oil change even took place so I am utterly disappointed and have nothing good to say about that department More
Excellent professional service without pressure to purchase extras. I have trusted AutoNation repair for years and will continue to do so. Spotless waiting rooms too! purchase extras. I have trusted AutoNation repair for years and will continue to do so. Spotless waiting rooms too! More
Good service from beginning to end. Luis was Good service from beginning to end. Luis was professional helpful and pleasant. He suggested I talked to someone else since my oil change was not c Good service from beginning to end. Luis was professional helpful and pleasant. He suggested I talked to someone else since my oil change was not covered. More
My 45,000 mile inspection was done quickly and efficiently. Kristin Gallagher was a delight to work with. I called in the morning and got a same day appointment. I waited a bit and went to check h efficiently. Kristin Gallagher was a delight to work with. I called in the morning and got a same day appointment. I waited a bit and went to check how long before the inspection was done. They were getting ready to come get me as my car was done and I was ready to go. The service was fast. Thank you. More
The people were very courteous. The service waiting time was ample. Then work was performed to my satisfaction. I will return again when I need service time was ample. Then work was performed to my satisfaction. I will return again when I need service More
Booked appt online for service, I wasnt on clipboard and they took my Truck right in, had service and recalls done, only took 24 hrs and they ordered parts, no complaints Selim was professional and made a f they took my Truck right in, had service and recalls done, only took 24 hrs and they ordered parts, no complaints Selim was professional and made a few honest recomendations on service More
7/28/21 took truck for service at 11:00am and was quoted $700 for 30k service. Requested shuttle service for return to pick up truck prior to 5:00pm. Call Autonation times to speak with Tony - left voicema $700 for 30k service. Requested shuttle service for return to pick up truck prior to 5:00pm. Call Autonation times to speak with Tony - left voicemail, operator sent email, spoke with another advisor and phone was disconnected, called service and phone rang numerous time no answer, final call went to voicemail. I never received a call from Tony, he stated he was very busy and was filling in for a person. I made arrangement with a friend to take me to Autonation and when I received invoice, an added charge of $1000 for brake service was included which I did not authorized. The truck has been service at Autonation for several years. I will not be using Autonation Ford in Saint Petersburg to service my vehicle again. More
I drive about fifty miles to visit this dealer. I have two dealerships much closer to me but I have found the people I encounter at Autonation Ford in St. Petersburg are friendlier and much more helpful. two dealerships much closer to me but I have found the people I encounter at Autonation Ford in St. Petersburg are friendlier and much more helpful. Thanks for great service. More