AutoNation Ford Valencia

The team at the dealership made it so easy and never pressured us about anything. I will be recommending this Ford Autonation to my family and friends. pressured us about anything. I will be recommending this Ford Autonation to my family and friends. More

They were fast and efficient, thank you so much. Planning on going back, I like that they took a video of their work wile in progress.and I enjoyed there coffee station. Planning on going back, I like that they took a video of their work wile in progress.and I enjoyed there coffee station. More

I would like to thank Wael Dalgan for taking the time to walk me through my purchase. I had not walked into a dealership in over 20 years and I honestly didn't even know where to begin. Wael took the time t walk me through my purchase. I had not walked into a dealership in over 20 years and I honestly didn't even know where to begin. Wael took the time to go over my questions, concerns and his attention to detail made this transaction as smooth as possible. Thanks again Wael Dalgan More

Well let's start with water was given to us at the start, and Mr. Baig made magic ,and got us are dream Car. and Mr. Baig made magic ,and got us are dream Car. More

I brought my vehicle in for diagnostics after it lost engine power on the freeway off-ramp two Saturdays ago. Despite the alarming dashboard indicators and inability to restart for 10-15 minutes, the eng engine power on the freeway off-ramp two Saturdays ago. Despite the alarming dashboard indicators and inability to restart for 10-15 minutes, the engine eventually started, and I drove home. Ford's service was prompt, even before my scheduled appointment. Although the technician found no diagnostic codes or replicated the issue, the service experience was positive. The customer service representatives, shuttle driver, and technician were all professional and accommodating. More

The AutoNation Ford Valencia dealership is great. I got my 2023 Ford Maverick at this dealership after more than a year of waiting for my order to come in. Great delivery of my vehicle. I also hav I got my 2023 Ford Maverick at this dealership after more than a year of waiting for my order to come in. Great delivery of my vehicle. I also have my regular service/recall fixes performed at this dealership. The service department is also super. I highly recommend this dealership to potential Ford customers. More

Excellent service, trust worthy service reps, work was completed on time. I will use this dealership again. completed on time. I will use this dealership again. More

Horrible costumer service once they finish the sale. They sold me a lemon that needed a new motor a couple days after leaving the lot. My extended warranty contract includes a loaner vehicle but the ser They sold me a lemon that needed a new motor a couple days after leaving the lot. My extended warranty contract includes a loaner vehicle but the service adviser Veronica kept saying it doesn't and nothing was avail-able. I spent all morning going back and forth to different departments to finally get a car. The fix took 2 months and I thought it was unfair to pay for a rental out of my own pocket like they wanted me to even though my contract specifically said I have coverage. After picking up the car 2 months later with the motor replaced it sounded horrible and was shaking and dripping oil from tail pipe. I brought it to service department attention and they said that was all normal. Next day check engine light came on and needed to go back. This time a new service adviser Morgan put me through the same loaner problem. I seen a sales department person who printed the contract for Morgan because he didn't know how to do his job. Sales even said that they don't know what they are doing. It took 2 months to change a thermostat and the car still sounds horrible and shakes but Morgan says it's normal. The car sounded better with the old motor. After picking up i found scratches on the hood and fender that were not there. They inspected the car for damage before I left it and none was there they even signed off on it. But when I told them they said that it was there even after admitting that they said nothing was damaged when I dropped it off. And my list of problems doesn't stop there just didn't want to make this any longer. Don't waste your money at autonation they sell lemons and won't answer any calls after the sale. More

Great experience at AutoNation Ford Valencia. .. which is why I chose them over 20 other Ford dealers when buying my new Ford Bronco. Elias, Jason, Jon Booth and Frankie were all great people t .. which is why I chose them over 20 other Ford dealers when buying my new Ford Bronco. Elias, Jason, Jon Booth and Frankie were all great people to work with (truly genuine, nice guys) who also worked hard to find the exact car I wanted at the best price. Trust me when I say MOST of the other dealers did not compare well to Ford Valencia. I would definitely recommend calling Ford Valencia when you’re looking for your next car. Ask for Elias or Jason. More