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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.5
1,201 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,201 reviews

September 14, 2023

Everyone was very helpful without being to the point of being pushey. The inside of the truck was not really all that clean when I recieved it at the end of the process. So that was not great. But the peop More

by mike.ojena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
not sure
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Sep 17, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 382-4700 -- we hope to hear from you soon.

September 14, 2023

I took my car in for an oil change, and received prompt service and updates. They also offered to bring my car to me when it was finished. More

by kempercrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
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Sep 18, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 12, 2023

Great service, very professional. Wael Dalgan took the time to show us different options and helped us to get the perfect choice. More

by sherrytyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael Dalgan, Amin khouja
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Sep 15, 2023 -

AutoNation Ford Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2023

Honest and efficient. Really Helped Deal with my car issues highly recommend having your Ford vehicle serviced here. Greg was awesome More

by maxximus2713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

September 11, 2023

Until this day i have not heard of anything, no update for the parts that they ordered for my car. Waiting too long. So unreal. Takes forever. More

by Ching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
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Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi Ching, we are deeply disappointed by your experience at AutoNation Ford Valencia. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

September 11, 2023

Pleased with service performed all necessary repairs and replaced broken switches as well as replaced portable charger. More

by trinidad_flores5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 16, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 07, 2023

I found buying a new truck from AutoNation Ford Valencia to be the best experience—from my salesperson’s knowledge of inventory, wants and needs, and model features to financing and explaining all my option More

by Jrm007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Monticone
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Sep 11, 2023 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 06, 2023

Service dept was fast. Work done before promised. Did as I asked worked to be done. Would bring my truck back there. More

by barberelectric
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Veronica
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Sep 09, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

I brought my expedition in for recall repair. Laura was my service advisor and she was great to work with. She set clear expectations with me of how long it would take and kept me updated through More

by mbro99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Sep 07, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 03, 2023

The experience was painless. Sam took care of my issue and I had my truck back sooner then expected. More

by michellemazzamail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
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Sep 08, 2023 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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