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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.5
1,201 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,201 reviews

August 31, 2023

Fast service and knowledgeable staff reasonable prices looking forward to many years of relationship . Would highly recommend. More

by Skunin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric duarte
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Sep 04, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2023

The dealership is very nice, Morgan is the best, she is very professional and always pleasant to work with. More

by kevinjosing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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Sep 03, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 25, 2023

Great service , truck was ready the same day, With a possibility of it being delayed. Considering how busy it was . Communication was excellent keep up the great work More

by W4ll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 30, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

They have great customer service and had my car serviced in a very timely manner. More

by karliehernandez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 30, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Greg and his team do an amazing job! My car is serviced well, communication and explanation of things that need to be completed is clear and concise. This visit my car was delivered to m More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Spears
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Aug 30, 2023 -

AutoNation Ford Valencia responded

Hi Cathy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 24, 2023

Well they took more than a month with my truck & on top of that they left the window open and water went inside my truck. They did a bad job in my truck. I wouldn’t recommend this dealer at all. More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
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Aug 30, 2023 -

AutoNation Ford Valencia responded

Hello Margaret, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 382-4700 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 19, 2023

They have no clue how to repair my truck that’s been in for multiple attempts at the same repair. The service advisor told me to “make the radio louder to drown out the noise” More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Speers, Hector the technician and the service manager at that dealership.
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Aug 28, 2023 -

AutoNation Ford Valencia responded

Hello Allen, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

August 17, 2023

They friendly, quick in helping the customer and answering the questions the best way they can. More

by ladyluxk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lin Cheng
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Aug 22, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

Greg is always thorough and honest in his analysis. Perfect service and his communication is the best. Very timely. More

by luisfperez913
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 22, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 11, 2023

Excellent customer service, repairs, and fair pricing. My preferred dealer for 4 years. Love the text and call updates. A+ 10 stars! More

by A. Rainbolt-De Chellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 14, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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