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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.5
1,201 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,201 reviews

June 12, 2023

Took longer than expected. Was told the battery is hard to remove and would have to leave the vehicle overnight??? More

by Ujavier33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Gregg as always did a great job. He communicated clearly and consistently; my service was done on schedule with no issues. More

by efpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
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Jun 13, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Great customer service. My advisor Eric went above and beyond to make the process as smooth as possible. More

by Efernandez0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
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Jun 12, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Service team is always professional and shows genuine concern. Excellent follow through and great customer experience! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
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Jun 11, 2023 -

AutoNation Ford Valencia responded

Hi Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

They always help me immediately when I needed my car repaired for some unknown reason that I couldn't fiqure out. They find a solution on how to repair my car More

by wyattsgrandma22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

I started with the service dept and got a lot of help quick. They gave a great suggestion on working with a salesman on a new car instead of repairing the one I had due to the cost. I had a great experie More

by ob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael Dalgan
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Jun 08, 2023 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

fast and courteous, friendly and kept me inform on when my care was going to be ready More

by sgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
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Jun 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2023

The service on my vehicle was exceptional and the communication was professional and well received. More

by ray23
Recommend Dealer
Yes
Employees Worked With
Sam White
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Jun 07, 2023 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

I bought my F-150 4WD extended cab in 2014 at this dealship. I have had it servied regularly there since then. It drives like a new truck. Visiting Ford Valencia is always a pleasant experience. More

by Steve C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
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Jun 06, 2023 -

AutoNation Ford Valencia responded

We are pleased to hear you had such a positive experience with us, Steve! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

Quick oil change while I waited in comfortable lounge with free Wi-Fi. Service manager came in to get me when finished. More

by andreamarks75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Jun 06, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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