AutoNation Ford Valencia

Professional, courteous, and gets the job done . I always feel welcome and treated well. Won’t let anyone other them to do maintenance on my F150 I always feel welcome and treated well. Won’t let anyone other them to do maintenance on my F150 More

Super helpful with scheduling and keeping me informed me my vehicle owl be ready. Made it effortless. my vehicle owl be ready. Made it effortless. More

This is our second Ford Edge and most of our service has been at the dealership. The service team is helpful and very on time! been at the dealership. The service team is helpful and very on time! More

I have had previous issues with some of the service department techs but working with Sam was a complete 180. He was responsive, and took care of what I needed right away. Was very happy with the servi department techs but working with Sam was a complete 180. He was responsive, and took care of what I needed right away. Was very happy with the service he provided. More

Bought a used 2019 raptor with around 46,000 miles. The buying process was easy but the service left me disappointed. It was advertised as Certified Used but less than 400 miles it was leaking coolant The buying process was easy but the service left me disappointed. It was advertised as Certified Used but less than 400 miles it was leaking coolant and made a rattling noise. Took it to the dealer and they had to fix the water pump, cam phasers and they told me that it needed an alignment. The warranty covered the pump and cam phasers but I had to pay for the alignment. Then right after I got it back from the service , the my Key activated and wouldn’t let me drive it over 80 or turn up the music and got rid of all the driving modes. I had to purchase another Key since the dealer only gave me one and the good thing was that the Ford in Tustin covered the labor but I still had to pay another $400 for the key and $150 for the alignment. It was frustrating as It was labeled certified and had these problems immediately and having to dish out more money when I had just purchased a $70,000 truck. But the part that frustrated me the most was when I called the dealer that sold it (Valencia AutoNation Ford) to talk to someone about what happened , they never got back to me and just blew me off. I called Thursday morning right when they opened at 9am and talked to whoever answered and said he was going to talk to the manager and see what they could do, and am writing this review on Sunday and never heard back. I’m disappointed because I bought a BMW from AutoNation and had a great experience but not this time More

Have been going to this dealership for purchase and repairs and have never been disappointed. repairs and have never been disappointed. More

Autonation Ford Valencia as always provides excellent service taking care of my 2017 Ford Fusion, I never have a worry when I drop my car off for service, my Service Writer Sam keeps me informed. They ar service taking care of my 2017 Ford Fusion, I never have a worry when I drop my car off for service, my Service Writer Sam keeps me informed. They are my "GO TO" when it comes to taking care of my car! More

I had a fantastic and speedy experience. It was unmatched by another dealership. The dealership respected what I wanted and gave me just that. No pushy sales tactics. A pleasure to work It was unmatched by another dealership. The dealership respected what I wanted and gave me just that. No pushy sales tactics. A pleasure to work with. Thank you for a wonderful buying experience. More

Let me start by saying Angie and the sales team we're awesome. I came in to check out a Ford Bronco Sport and made an appointment before hand to ensure the vehicle I wanted would be available. Angie had awesome. I came in to check out a Ford Bronco Sport and made an appointment before hand to ensure the vehicle I wanted would be available. Angie had a few options ready when I got there and let me test drive. I returned a few days later to purchase the car and sadly it was sold, but Angie went above and beyond to find another Bronco Sport in the area that same day and brought it to the dealership for me to check out. I purchased the car and cannot be any happier, it's exactly what I wanted and she met me at the price point I felt comfortable spending. The whole process was seamless, although the finance guy was a little pushy (that seems to be how they are everywhere), it wasn't a huge issue but I wanted to be transparent about it. Overall it was a great experience and I LOVE my new car! Thanks Angie and the Ford team. More