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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,199 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,199 reviews

January 23, 2023

I had a great experience with the check-in process to get an oil change and the service time was really good about an hour, customer service was fantastic. The only issue I had was there was no customer wifi More

by fordcustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 26, 2023 -

AutoNation Ford Valencia responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Valencia

January 22, 2023

I was so impressed by this Ford dealership. Quick and very attentive service. Shuttle was waiting for me when I left work. Mike was incredible! More

by abritlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Alfredo
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Jan 24, 2023 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 22, 2023

I feel that Greg in the service department is very knowledgeable and thorough. The crew that does the services in the garage are very competent. More

by Janwayrentals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jan 24, 2023 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 17, 2023

The experience we had at AutoNation Ford was without any sales pressure and pleasant one. More

by rll91345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beig
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Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

January 17, 2023

Everyone was very helpful and knowledgeable. There were no games, just upfront, honest.and supporting through through the whole process. More

by GrattA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Hernandez and Zach
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Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us, Gratta! If you ever need help, just give us a call. Happy motoring!

January 17, 2023

I have been doing all my maintenance work at this dealership for a while. They have been doing a great job. Special thanks to Morgan. More

by RLAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
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Jan 21, 2023 -

AutoNation Ford Valencia responded

Hi Rlaz, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

Greg in service is the best. I have been taking my Fords to him for years. Knowledgeable, HONEST, and friendly. I wouldn't take my Fords to anyone else. More

by rrclayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
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Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 15, 2023

I felt my concerns and requests were listened to this time around. Although very pricey, everything that I requested to have checked/repaired was on record. Out of many of the Ford Dealerships or other c More

by adrEx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
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Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Mike is the best service advisor who takes care of your needs and worries. Very easy to get in touch with. More

by jsgreenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 17, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Valencia! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 09, 2023

Needs to be updated and cleaned. Service was acceptable but the price was extremely high for an oil change. I will not be visiting this location again and have already secured a new More

by Ryanhatchtv
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Veronica
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Jan 13, 2023 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 382-4700 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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