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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,193 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,193 reviews

January 16, 2023

Greg in service is the best. I have been taking my Fords to him for years. Knowledgeable, HONEST, and friendly. I wouldn't take my Fords to anyone else. More

by rrclayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
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Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 15, 2023

I felt my concerns and requests were listened to this time around. Although very pricey, everything that I requested to have checked/repaired was on record. Out of many of the Ford Dealerships or other c More

by adrEx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
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Jan 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

Mike is the best service advisor who takes care of your needs and worries. Very easy to get in touch with. More

by jsgreenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 17, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Valencia! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 09, 2023

Needs to be updated and cleaned. Service was acceptable but the price was extremely high for an oil change. I will not be visiting this location again and have already secured a new More

by Ryanhatchtv
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Veronica
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Jan 13, 2023 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 382-4700 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 06, 2023

The dealership was friendly and knowledgeable. My family and I had a good experience with the dealership. More

by sm_sarmiento
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Stephenson
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Jan 10, 2023 -

AutoNation Ford Valencia responded

Hi, thank you so much for your positive comments about AutoNation Ford Valencia! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2023

Had to take my new (to me) 2013 Escape in for 2 recall repairs. I arrived and was greeted by the Service team. I was introduced to my advisor. She wrote it up and I let her know I was planning to wait. Th More

by cardtrixs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
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Jan 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2023

Always gets the job done on time. So much better than Auto Nation Jeep next door. More

by raiderpastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jan 07, 2023 -

AutoNation Ford Valencia responded

Hi, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Jan 08, 2023 -

raiderpastor responded

Extremely professional

January 02, 2023

Delivered the vehicle on time, as promised. Provided updates along the way. Good job dealer. More

by fphilipous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 31, 2022

Sam was my service advisor and service was done quicker than I expected Shuttle service was great!! Thank You!! More

by almiranda01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
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Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 30, 2022

Very quick and easy. Eric took care of everything for me so I didn’t have to worry. More

by rcallen96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

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