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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,200 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,200 reviews

January 09, 2023

Needs to be updated and cleaned. Service was acceptable but the price was extremely high for an oil change. I will not be visiting this location again and have already secured a new More

by Ryanhatchtv
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Veronica
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Jan 13, 2023 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 382-4700 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 06, 2023

The dealership was friendly and knowledgeable. My family and I had a good experience with the dealership. More

by sm_sarmiento
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Stephenson
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Jan 10, 2023 -

AutoNation Ford Valencia responded

Hi, thank you so much for your positive comments about AutoNation Ford Valencia! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2023

Had to take my new (to me) 2013 Escape in for 2 recall repairs. I arrived and was greeted by the Service team. I was introduced to my advisor. She wrote it up and I let her know I was planning to wait. Th More

by cardtrixs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
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Jan 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2023

Always gets the job done on time. So much better than Auto Nation Jeep next door. More

by raiderpastor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jan 07, 2023 -

AutoNation Ford Valencia responded

Hi, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Jan 08, 2023 -

raiderpastor responded

Extremely professional

January 02, 2023

Delivered the vehicle on time, as promised. Provided updates along the way. Good job dealer. More

by fphilipous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 05, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 31, 2022

Sam was my service advisor and service was done quicker than I expected Shuttle service was great!! Thank You!! More

by almiranda01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
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Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 30, 2022

Very quick and easy. Eric took care of everything for me so I didn’t have to worry. More

by rcallen96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

December 30, 2022

They took care of a factory recall quickly and efficiently without any pressure for other, unneeded services. More

by Cyahnker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Jan 03, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 29, 2022

Greg Speer was awesome to work with helping us our sons “new used truck” that was having issues. More

by Jonimeyer74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Speer
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Jan 02, 2023 -

AutoNation Ford Valencia responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

December 28, 2022

The shop is fast and efficient, with great technicians to fix the job right the first time More

by stresierras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duff, Greg, Morgan, Sam,Eric
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Jan 01, 2023 -

AutoNation Ford Valencia responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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