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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,209 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,209 reviews

December 23, 2022

Fair and straight forward for buying used car. Brian and team were great. Would recommend More

by BV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 26, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

December 22, 2022

I had a problem with the sunroof on my Ford Raptor. They diagnosed and fixed the problem in a timely manor. Morgan in the service department kept me updated on the progress of the job. Very professiona More

by brianrhodes1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Greg
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Dec 26, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

Dropped off my car for an alignment, I was impressed with dealership having the car ready in just 1 hour. And I appreciated the text that told me a few smaller things the shop noticed about my car. More

by SalMonteon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Buteyn
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Dec 26, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 20, 2022

I thought that the oil change was going to take longer but they finished before time. More

by darely1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
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Dec 23, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 14, 2022

The process of buying this car was so easy! The car is exactly what I wanted. I love it! 😊 Thank you More

by Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Person
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Dec 17, 2022 -

AutoNation Ford Valencia responded

Hi Davis, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 13, 2022

As always, great customer service. Sam was very helpful and also very informative of any issues found More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 15, 2022 -

AutoNation Ford Valencia responded

Hi Dawn, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 12, 2022

The service department is amazing. They made the warranty repair on my vehicle in less time than they thought they would. Thanks to the crew in the service department for helping me by More

by Cmbanks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 14, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

December 12, 2022

Didn't get much feed back on my recall. They just told me it was ready More

by pdeanda1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
youg lady
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Dec 14, 2022 -

AutoNation Ford Valencia responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (661) 382-4700.

Dec 18, 2022 -

pdeanda1 responded

Nothing whatsoever was explained to me. They just said it was ready. I asked so everything is okay? Yes was the answer no feedback at all. So why was I there for. Would expect something. Like well the recall was this and we found that your vehicle was fine didn't have the problem, did test or checked out and all is ok. Something but got nothing.

December 11, 2022

Service rep, Greg, was outstanding in all aspects, from our first greet. He listened to my request snd followed thru awesomely, he never missed s beat, he was there thru tge entire ordeal! Thanks so much More

by Wigginsles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
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Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

December 10, 2022

Service was great and fast. I was a bit early for my appointment, but they took me right away. More

by winder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Dec 12, 2022 -

AutoNation Ford Valencia responded

Hi Winder, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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