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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,208 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,208 reviews

November 23, 2022

My salesman (Bryan) was very professional and tending to all my needs with patience and profection. The finance person was also very attentive and professional. It was an overall great buying experience. 15 More

by bonnerkj818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan; Manny; James
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Nov 25, 2022 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 23, 2022

Took my vehicle in for recall work. Very nice experience. Was done at promised time More

by tommystiglich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duff was my service advisor. He was very professional and a great help!
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Nov 25, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 21, 2022

Bad service and doesn't call back after leaving them so many voice mails Veronica More

by djshrecklily14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Veronica
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Nov 23, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 20, 2022

Received a 'Ford recall notice on my 2013 C-Max. Followed instructions and was given a convenient appointment at Auto Nation Ford in Valencia. Took the car in, and dropped it off in a very profess More

by dianashawhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Nov 23, 2022 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2022

Great sevice! Veronica very knowledgeable, printout very easy to understand, see them at the next 10000 miles! More

by mrchalkbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Nov 23, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 19, 2022

It’s always pretty easy there I’m in the automotive business so my expectations are pretty high They do a pretty job More

by Mr.time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MORGAN
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Nov 22, 2022 -

AutoNation Ford Valencia responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2022

I’ve been to a few Ford Dealerships here in SoCal and this Dealership is by far one of the better ones. While they always busy and their parking lot to drop off your looks packed, their system for dealin More

by Horse Power
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
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Nov 22, 2022 -

AutoNation Ford Valencia responded

Hello, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2022

Professional polite and east going Doing all they can to get you through While car getting done Great job Sam Thank to all involved More

by Dodger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Nov 22, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 17, 2022

Disappointed with lack of communication on repair status. Calls not timely answered. I am disappointed. More

by Delia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg, service department in general
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Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello Delia, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 382-4700 to discuss what we can do to help.

November 17, 2022

They are clean and very friendly. They usually have your car done earlier then when they tell you it would be done More

by Hugbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Nov 21, 2022 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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