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AutoNation Ford Valencia

Valencia, CA

4.6
1,207 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,207 reviews

October 24, 2022

One star is more than I wanted to give. The entire experience was unsatisfactory and I had to spend $250.00 on a rental car for basically nothing. More

by gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Ford Valencia responded

Hi Gayle, we are deeply disappointed by your experience at AutoNation Ford Valencia. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

October 21, 2022

The Service Team weren’t attentive and didn’t work together. I brought my car in on a Wednesday morning for a faulty tire sensor and a break assessment- didn’t get it back until the following Thursday More

by nvanjr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Seger, Lisa Parasrami
Oct 28, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 21, 2022

The staff was friendly, attentive and helpful. Felt like a person and not just another number. Definitely recommend and ask for Jason! More

by Josh V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 28, 2022 -

AutoNation Ford Valencia responded

Hi Josh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

Great customer service from Greg and he was able to take care of my car needs. Thank You More

by igarciaayala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

The Service department takes care of my pickup truck in the most professional manner. I appreciate the way they take care of my vehicle. More

by sadsaj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2022

I switched from another dealership and glad I did. They are polite, communicative, think outside the box and caring. More

by Bmoritzdesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2022

I was in town for a doctor’s appointment so I thought I would get an oil change while I was there. They had plenty of times available on line. The oil change was finished a half an hour before the time the More

by dodgerforddude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 19, 2022

Greg did a great job. Everyone at the Dealership is always friendly, courteous and responsive. I am very happy with the service. More

by completeplasterers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 25, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2022

Good service. Friendly staff. Their service facilities area, and maybe the entire dealership, could use a major renovation though. Getting pretty worn down. More

by jlenvik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 19, 2022

Morgan was fantastically thorough and very communicative in updating me on progress. She was friendly and dug deeper when I asked questions about my coverage plan. More

by kLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Oct 25, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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