AutoNation Ford Valencia

Veronika was available to take my car at my scheduled appointment time. She was friendly and helpful. She called me when my car was ready, which was only a couple of hours after I dropped it off. Auto appointment time. She was friendly and helpful. She called me when my car was ready, which was only a couple of hours after I dropped it off. Auto Nation Ford in Valencia has always provided fast, friendly, and thorough service! More

It was a nice experience and everything went well Amin had the paperwok ready to go. had the paperwok ready to go. More

Morgan was fantastic! My car was in the shop longer than usual due to some recalls, I received updates from Morgan almost every day With the status of my vehicle and when My car was in the shop longer than usual due to some recalls, I received updates from Morgan almost every day With the status of my vehicle and when it would be ready. Exceptional service and best I’ve had at a Ford dealership. Great job would highly recommend. More

I was very pleased with my buying experience at Valencia Ford. Yesterday was my first interaction with the service team. They were on point. In and out in 10 minutes and my car was ready on time. I made the Ford. Yesterday was my first interaction with the service team. They were on point. In and out in 10 minutes and my car was ready on time. I made the correct choice of dealerships. More

Professional and prompt service. Dealership is very clean including the restrooms with ADA compliant standards. Dealership is very clean including the restrooms with ADA compliant standards. More

I really don't do survey's about dealerships since they can almost always be a pain for me when it's acquiring a new/used vehicle. However, this being my first time at this dealership and dealing with ser can almost always be a pain for me when it's acquiring a new/used vehicle. However, this being my first time at this dealership and dealing with service departments in general, I really don't have any problems. However, this is the first dealership service department that sent me a video regarding one of my tires and why it's recommended to replace it. I've never, NEVER, had a service department do that. My service manager, Greg gave me a very good first impression as well as the porter who washed my truck. Greg being very professional, yet personable and the porter did a good job giving my truck a shower (It was dirty!). I believe when it is time for that next oil change and when tires are in need of replacement, I will be returning and hopefully, there will be more inventory there for me to look at. More

I can feel all staffs in this dealer Always try to do their best for customers satisfaction their best for customers satisfaction More

it was another waste of time I have been waiting for parts for 3 months someone please help parts for 3 months someone please help More

Excellent Service! A HUGE THANK YOU to Greg for the OUTSTANDING service! I will definitely be back soon. A HUGE THANK YOU to Greg for the OUTSTANDING service! I will definitely be back soon. More

Greg is a great service adviser. He has not let me down yet. He knows the vehicles. He has not let me down yet. He knows the vehicles. More