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AutoNation Ford Valencia

Valencia, CA

Overview
Reviews
Vehicles
4.6
1,219 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,219 reviews

August 11, 2022

I can feel all staffs in this dealer Always try to do their best for customers satisfaction More

by Kingdom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duff
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Aug 16, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2022

it was another waste of time I have been waiting for parts for 3 months someone please help More

by unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica
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Aug 13, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Valencia take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 382-4700. We hope to hear from you.

Aug 22, 2022 -

unhappy responded

i called your number it was a runaround no one to talk too

August 10, 2022

Excellent Service! A HUGE THANK YOU to Greg for the OUTSTANDING service! I will definitely be back soon. More

by jcervantes1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory
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Aug 13, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

Brought in my 2021 Ford Mustang Mach e for recall service and for a warning not to drive the vehicle. More

by James.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
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Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi James, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2022

Greg is a great service adviser. He has not let me down yet. He knows the vehicles. More

by 30mdive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg S.
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Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 08, 2022

Sam the Service Advisor made me feel welcomed. He was professional, polite, and very detailed. My SUV was completed in a timely manner. I was in/out within 5 minutes when returned to pick up my More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi Gina, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Aug 13, 2022 -

Gina responded

Genniedunlap68@gmail.com

August 08, 2022

Great service. Greg did a fantastic communicating the process and the details of the services being done to my vehicle. It was very easy to schedule an appointmen More

by shawneenr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 08, 2022

Got me in fast and smooth for a recall so I could register my new to me used diesel. All other dealers were weeks out on appointments. Only hiccup is if it needed a diesel mechanic one was not in an More

by cam188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John I think.
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Aug 12, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

August 07, 2022

Everything went as well as it could. Brian did an excellent job and the finance portion was simple and fast. More

by Markar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Josh
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Aug 07, 2022 -

Markar responded

Message is good

August 05, 2022

I’ve brought my mustang in for service at this dealership for almost three years now. They are easy to schedule appointments and perform service quickly. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Aug 08, 2022 -

AutoNation Ford Valencia responded

Hello Jim, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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