AutoNation Ford Valencia

I’m OK with the dealership my problem was with whoever serviced my truck put too much air in the tires(40+ Pounds)and did not put the air cap back on one of my tires. Everyone was nice and courteous but w serviced my truck put too much air in the tires(40+ Pounds)and did not put the air cap back on one of my tires. Everyone was nice and courteous but when it came time to get my truck they could not find it. I waited an extra 20 minutes for them to find my car. More

Javier Alvarez in the service department was awesome. He took my car in immediately and had it back to me within one business day. He had a great attitude and always had a smile on his face. Because o He took my car in immediately and had it back to me within one business day. He had a great attitude and always had a smile on his face. Because of him, I will continue to use the dealership as long as he is there. In today's society, there needs to be more employees like him that give great customer service. When I receive good service, I'll become a repeat customer. More

Excellent work by service department, easy to make the appointment and work done asap thank you! appointment and work done asap thank you! More

Greg is the best service writer I’ve ever dealt with. He does what need to be done to get my truck done He does what need to be done to get my truck done More

Sam in the service department was great. Made appointment for oil change. It’s was such an easy process. From the time I called in the phone till I pick it up. Made appointment for oil change. It’s was such an easy process. From the time I called in the phone till I pick it up. More

Excellent customer service. Easy on line to setup service. Well worth the money spent. I already setup my next appointment Easy on line to setup service. Well worth the money spent. I already setup my next appointment More

ALWAYS DOES GOOD JOB ON SERVICING WITHOUT CONSTANTLY UPSELLING MORE WORK. APPRECIATE THEIR DOING WORK EFFICIENTLY AND QUICKLY AND KEEPING MY FORD EDGE RUNNING IN TOP CONDITION. UPSELLING MORE WORK. APPRECIATE THEIR DOING WORK EFFICIENTLY AND QUICKLY AND KEEPING MY FORD EDGE RUNNING IN TOP CONDITION. More

We have leased/bought Fords here for the last 20+ years and they are the best with customer service. Recently had oil change here and again, stellar service. and they are the best with customer service. Recently had oil change here and again, stellar service. More

They were very friendly and fast. Had trouble in the fall and they were apologetic. This time my car was ready early. Had trouble in the fall and they were apologetic. This time my car was ready early. More

First service at 5k miles on new car,later used Ford points for service payment,got there and waited in break room,got coffee then went to parts dept to ask about factory dash cam and Apple play wireles points for service payment,got there and waited in break room,got coffee then went to parts dept to ask about factory dash cam and Apple play wireless usb availability and cost. Other customers going in and out of showroom around 4.30 pm on a Thursday,saw an Aston Martin on display inside,left satisfied after about an hour,pleased with service,would recommend service,noticed they have a lot of new trucks on lot and for service than cars. Saeed A More