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AutoNation Ford Valencia

Valencia, CA

4.6
1,195 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,195 reviews

April 15, 2022

Ford of Valencia always puts the customer first. I have been coming to this dealership for years and have never once been disappointed with the customer service, level of courtesy and professionali More

by Delk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Receptionist , Greg Speer
Apr 17, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Delay of service. My car was in the service department for 3months. Our service representative did not give us follow up weekly or at least every weeks. He did not off More

by Marites Mobley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam in the service department
Apr 14, 2022 -

AutoNation Ford Valencia responded

Hi Marites, we are deeply disappointed by your experience at AutoNation Ford Valencia. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 382-4700 to discuss what we can do to help.

April 12, 2022

They have great customer service they willl great you as soon as you get into there car dealer very great people we love going there even if there twi hours away from where we live More

by Melissamunoz@live.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
Apr 15, 2022 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 15, 2022 -

Melissamunoz@live.com responded

Great customer service

April 12, 2022

It was my first time at this dealership but Staff was very friendly and courteous as well More

by Wen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Apr 15, 2022 -

AutoNation Ford Valencia responded

Hi Wen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

Car was repaired (at least we think it is). System was overwhelmed so the car had to be there an extra day which was OK. Greg and Xavier were great in helping. More

by Patton556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier , Greg Speer
Apr 15, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 08, 2022

I used the Ford app to make my appointment, showed up that day, they gave me a ride home, my car was ready in under 2 hours! I was very satisfied with their service and how easy it was for me. More

by evegadvm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 11, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

Mike Duff was very helpful. He explained all the repairs being done to my vehicle. Was a positive experience. More

by Pnromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Apr 11, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2022

The staff was very helpful, they also made sure I got the missing key from the previous owner of the vehicle. More

by A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler and Eddie
Apr 08, 2022 -

AutoNation Ford Valencia responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2022

Excellent customer service. And they make you feel like you are important. Highly recommend the place More

by chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 08, 2022 -

AutoNation Ford Valencia responded

Hi Chang, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

April 04, 2022

Sometimes Fleet repairs are difficult to get approved, not the case here. Easy scheduling appointment, Fleet repair approval done without incident and timely repairs. Thank You, More

by john.neilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Alvarez
Apr 06, 2022 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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