AutoNation Ford Valencia

The customer service here was beautiful. There were some hiccups during the purchase, however they did make it up to us with filling up our gas and giving us a wonderful discount. There were some hiccups during the purchase, however they did make it up to us with filling up our gas and giving us a wonderful discount. More

I’ve been a loyal patron of AutoNation for over 20 yrs, including purchases and service. including purchases and service. More

Vehicle was returned with debris all over the cab interior and dash from windshield recall. interior and dash from windshield recall. More

The dealership called me as soon as my vehicle was delivered off the truck. I picked up my new Bronco the same day. delivered off the truck. I picked up my new Bronco the same day. More

Upon arrival to the dealership for service I was immediately greeted by my service advisor Samuel White. He reviewed my account got me checked in and I waited in the lobby area. There is a Starbucks immediately greeted by my service advisor Samuel White. He reviewed my account got me checked in and I waited in the lobby area. There is a Starbucks coffee machine in the lobby area which was a nice treat. Service took about 1 hour and I was happy with the service provided. More

It took several weeks to hear from the service advisor once I had my vehicle dropped off. I spent $1700 on repairs to get it running and up-to-speed. Ran okay for only one day then the engine light came o once I had my vehicle dropped off. I spent $1700 on repairs to get it running and up-to-speed. Ran okay for only one day then the engine light came on. I called my Service Advisor twice to see if I could bring it back. It’s been a week, and so far no response. More

Not impressed with the "mechanic" for my 37500 service of my f150...there was oil from the oil change on both front door openers...alot of oil...as if he changed the oil did not wipe his hands then opened th my f150...there was oil from the oil change on both front door openers...alot of oil...as if he changed the oil did not wipe his hands then opened the doors for some reason??? Also the inside was dirty...the service dept. usually washes the vehicle, but mine came back dirty. I requested 49 psi in all tires including the spare...when I went to drive out of the dealership, I checked the tires...they were all 64 psi. Turned around to the service and the mechanic and his partner took over 20 minutes to check the air...are these guys trained??? windshield washer fluid was empty... WHAT ESLE DID HE MISS??? Mike Duff did an awsome job but I have lost my confidence in this dealership. More

Brain was very helpful. He offered to help remove the running boards which I didn't want. He did a great job in his role as sales coordinator He offered to help remove the running boards which I didn't want. He did a great job in his role as sales coordinator More

They have a lot cars which is good but the downside to it if you’re doing a trade they won’t give you what you’re car is worth definitely low ball you if you’re doing a trade they won’t give you what you’re car is worth definitely low ball you More

Happy with the work completed, Mike Duff did an AWESOME job! Took too long, three weeks is excessive. Need more diesel mechanics. job! Took too long, three weeks is excessive. Need more diesel mechanics. More