AutoNation Ford Valencia

The salesman did not seem interested in helping me, I felt rushed even more when he kept looking at his watch, he didn't speak very much, I just did not feel like a valued customer. Chad was friendly. Th felt rushed even more when he kept looking at his watch, he didn't speak very much, I just did not feel like a valued customer. Chad was friendly. The woman I spoke with before I drove 2 1/2 hours to get there, gave me wrong information on the vehicle I was interested in, she said that it did not have the stop/start engine, which it does. More

I have gone to a few Ford dealerships now for service. I drive about 25 miles to go to Auto Nation Ford Valencia. I do it so I can work with their service dept. specifically Mike Duffy. I drive about 25 miles to go to Auto Nation Ford Valencia. I do it so I can work with their service dept. specifically Mike Duffy. More

These guys go above and beyond to help the customer. I brought my car in for an issue I had before. The car was already out of warranty, but since it was a simple fix (I didn’t know how to do it), they I brought my car in for an issue I had before. The car was already out of warranty, but since it was a simple fix (I didn’t know how to do it), they fixed the issue with no charge. True customer service!! The service advisor, Samuel, kept me up to date on the service. Will definitely bring my GT350 back for future service abs repair. More

Jason was my first point of contact when buying the new Bronco. He was fantastic the whole way through, very communicative and thoughtful about my experience buying with AutoNation Ford. This will be my ne Bronco. He was fantastic the whole way through, very communicative and thoughtful about my experience buying with AutoNation Ford. This will be my new Ford dealership. More

I went in on a Saturday and It is not about the people but the place itself needs a touch-up. It is not modern or inviting in any way. They either need more space or better ways to make it seem like there but the place itself needs a touch-up. It is not modern or inviting in any way. They either need more space or better ways to make it seem like there's more space than there really is. It always feels cramped and tight whether you are inside or outside. They need a much-needed updated feel to that whole FORD Dealership. There were two guys working in the car service office and it felt cramped with myself being in there, I can't imagine when the whole staff is there for 8 hours a day on a regular workweek. More

Rene Sevilla! !! and the entire Auto Nation Ford Valencia Dealership were really helpful throughout the process of buying a brand new Ford Edge 2022. The whole proc !! and the entire Auto Nation Ford Valencia Dealership were really helpful throughout the process of buying a brand new Ford Edge 2022. The whole process was fast, easy, and very professional!!! Once again thank you Rene! More

The dealership got my car in quickly for service and got everything thing done that needed to be replaced everything thing done that needed to be replaced More

Wow! Angies customer service was beyond our expectations. She was very welcoming the minute we stepped in and she helped us through the whole process maki Angies customer service was beyond our expectations. She was very welcoming the minute we stepped in and she helped us through the whole process making our experience smooth and easy. More

Excellent customer service knowledgeable! Every time I have a problem with my car I called them and take my car there. I am always happy with them diagnose Every time I have a problem with my car I called them and take my car there. I am always happy with them diagnose More

I brought my new Ranger in because of inconsistent/ hard shifting and a noise in the engine compartment. I was told there was nothing wrong and was sent on my way. The noise is still there and it still hard shifting and a noise in the engine compartment. I was told there was nothing wrong and was sent on my way. The noise is still there and it still doesn't shift right. Although the staff was courteous, I want the problem fixed or at least an explanation of what I'm experiencing during a test drive with both me and the technician in the car together. More