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AutoNation Ford Valencia

Valencia, CA

4.5
1,202 Reviews
If you're shopping for a Ford in the North LA area, be sure to visit AutoNation Ford Valencia. Our state-of-the-art showroom features one of the largest inventories of new and used Ford vehicles for sale in the area, including the latest new cars, trucks, and SUVs. Located on Magic Mountain Pkwy at the Valencia Auto Center, our showroom is easy to find, too. Whether you're shopping for your first Ford, or are a longtime Ford owner, our team at AutoNation Ford Valencia is here for you!
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23920 Creekside Road

Valencia, CA

91355

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Showing 1,202 reviews

February 18, 2022

Was helped quickly and advisor was friendly. Ride back to dealership was also a soak able and driver very pleasant More

by lowerymo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Feb 22, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

Thanks Auto Nation Ford for another great service experience! Minimal time spent during drop off and pickup and great attention to all concerns. Thank you! More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Feb 22, 2022 -

AutoNation Ford Valencia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2022

Great service to customers, acknowledges issues with vehicle, gets feedback and advisor notifies of working being someone to car prior to service. Always answers questions customers has. More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Feb 18, 2022 -

AutoNation Ford Valencia responded

Hi Martha, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2022

We brought our ford explore in for an oil change and a tire that had a small leak. They did a great job as usual and only charged us for the patch not the labor. Thanks Sam for taking care of us. More

by ericylizaliturri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel, White
Feb 19, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2022

Mike Duff has been my service rep for past several years . Always helpful and pleasant. Thanks Mike. More

by gemillermd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Feb 15, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 12, 2022

I have purchased 5 vehicles from here, the sales department is fine, avoid the service department. I have had a broken door on my Ranger for over a year, they have scheduled the replacement 4 time More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Feb 14, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 382-4700 to discuss what we can do to help.

Mar 04, 2022 -

Dan responded

I have called and left you messages, you don't return calls, why reply like you care or it matters? Since I cant get a return call, i have lowered your rating to one star, customer service is important to me. I have contacted Ford customer support and they are assisting in getting it repaired.

February 11, 2022

We've used AutoNation Ford service for over 25 years. Service is top notch and keeps our Mustangs running forever. I sold my 1994 after logging 319,000 miles! More

by shockingblue7979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Feb 14, 2022 -

AutoNation Ford Valencia responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 11, 2022

Sam White was great and I was taken care of as I expected. Extremely happy More

by daneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam White
Feb 14, 2022 -

AutoNation Ford Valencia responded

Hello Daneo, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 11, 2022

Friendly helpful personnel. Easy to arrange appointments and work done efficiently We trust this dealership with all 4 of our ford’s More

by Thechild.stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
February 11, 2022

Greg in the service department has been great! He has kept me updated on the progress of all repairs and has been a pleasure to work with. More

by linemike36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
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