AutoNation Ford Valencia

We purchased a GMC Yukon XL. It was a excellent experience. Salesman, Finance Manager, great. experience. Salesman, Finance Manager, great. More

I was very pleased with the service I received to replace the catalytic converter which was stolen from my RV. It was done much more quickly than I expected. the catalytic converter which was stolen from my RV. It was done much more quickly than I expected. More

Was good service with on time service a r g k j j j j More

I recently bought a new SUV at AutoNation, it went pretty smooth and quick. Austin and James were great. I only ask if the sales person promises that she will provide videos about the SUV, set up for an oil smooth and quick. Austin and James were great. I only ask if the sales person promises that she will provide videos about the SUV, set up for an oil change, get prices on side steps that she follows through. I feel that since she got the sale, that she does not have to follow up any longer. I had to reach out on the promises she made. Overall it was good. More

I have taken my truck there a couple times. I always received a car wash with my service. No car wash this time. I did have oil on my door,door handle and steering wheel. I’m ok with not getting the car received a car wash with my service. No car wash this time. I did have oil on my door,door handle and steering wheel. I’m ok with not getting the car wash but they need to be more careful. More

Each and every person I made contact with was kind, considerate, and professional. I felt like I was visiting long time friends and family. I was given A-1 service and attention. Javier explained th considerate, and professional. I felt like I was visiting long time friends and family. I was given A-1 service and attention. Javier explained the work that would be done to my vehicle, the cost, and details of how the service would be given. He made sure my need for a shuttle was taken care of, even introduced me to the shuttle driver. Wilfredo assisted me in getting into the shuttle van and stowed my mobility aids in the back of the vehicle. At my home he helped me get out of the vehicle and safely to my front door before he departed. Every car service and customer service was provided without hesitation and with great care, thank you everyone! More

this was my first time with AutoNation Ford. Dropped off my vehicle for service and check engine light. Ended up purchasing a used vehicle off the lot and traded in my vehicle in for service. Carlos and Edw my vehicle for service and check engine light. Ended up purchasing a used vehicle off the lot and traded in my vehicle in for service. Carlos and Edwin were both fantastic to work with. Purchase and trade in completed in 2 to 3 hours. They both followed up within a few days to see how everything was going and ensured I was happy with my purchase. More

We have appreciated the fact that we can use a shuttle to access our car's servicing needs. We have, however, felt that the physical service area is not welcoming, there seems to be confusion, and it doe not access our car's servicing needs. We have, however, felt that the physical service area is not welcoming, there seems to be confusion, and it doe not accommodate with customer chairs etc. The cashier's area is far more accommodating and bright. The service people seem too harassed and harried. We understand the need to process many with less help due to Covid, but customer service should always come first. We like the dealership and will continue to use it, but we suggest a fresh look at your service accommodations. Thank you. More

Needs to update all departmentsFeels old and Needs to update all departments Feels old and grimy… Their People are nice n helpful Needs to update all departments Feels old and grimy… Their People are nice n helpful More

This was my first time visiting AutoNation Ford in Valencia. I was a little nervous bit it all turned out to be great. I was in and out within 45min for my oil change. They really take care of their c Valencia. I was a little nervous bit it all turned out to be great. I was in and out within 45min for my oil change. They really take care of their clients. Great customer service. Will definitely come back. More